The position

Looking for a role where you can focus on various administrative tasks during the employee lifecycle? Help us build Employee Central UK&IE team towards operational excellence and splendid customer experience – from hiring and contracting to work and income related activities in English language. If you are a passionate team player, good in communications and always aiming for continuous improvements, then Employee Central is your place to be!

Tasks & responsibilities

• As HR Specialist in Employee Central Team, you are responsible for the professional support as well as the administrative activities with different complexity, following internal and external compliance regulations.
• Processing the tasks from hiring and contracting as well as work and income related changes using our case management system, e-mail or phone are part of your daily job.
• You will work on projects and in the environment where we use targets to measure the service quality.
• As the owner of at least one competence center (e.g., hiring, employment data changes, termination) you are in close contact with relevant stakeholders and provide updates or trainings to the EC team.
• As a part of your daily duties, you will provide professional support to our customers as first point of contact in HR. You will advise our internal and external stakeholders via phone or e-mail, and collaborate on creation of articles for employees in Great Britain and Ireland

About our future employee:

You should speak English language (min. B2) and have some first experience in HR, ideally supporting employee lifecycle process.
Additionally, we are looking for:

• Completed higher education preferably in HR field or related areas.
• Strong communication skills, distinct empathy, team spirit, accountability, and customer orientation
• Positive approach with ability to come up with ideas in our Speak-Up culture and participate in process optimization.
• Proven ability to capture complex issues in a solution-oriented working style (e.g., in the HR 3-pilar-model)
• Preferably working experience with Success Factors, SAP HCM, Service Now, Open Text and MS Office