The position

Joining our company, you will gather an overview of the GBS Order to Cash (O2C) Process Management Organization with a particular focus on the tasks and responsibilities from Demand to Deploy, evaluating process & system change request, proposing solutions and taking the necessary steps to implement them to the template. You are working in a globally operating team that designs, builds and continuously improves Boehringer Ingelheim’s global Processes, using agile principles, methods and tools on a daily basis.

Tasks & responsibilities

• As a Demand to Deploy O2C Process Senior Specialist, you work in cross-functional teams to ensure the continuous improvement of our standardized processes in global projects.
• You work on requests for process and system improvements, changes and demands, coordinating with the respective Process Expert for analyzing and developing solution proposals.
• You participate to the ERP Releases, ensuring that all required tasks are performed in time and quality.
• You ensure the compliance and validated state of our processes and systems.
• You manage the execution and documentation of testing and training activities.
• Based on strong communication skills, you manage stakeholder interactions successfully and define the level of standardization for our processes and / or systems.
• You are familiar with agile methods and tools, participating in projects driven with this methodology.
You are familiar with working in projects and being measured against Key Performance Indicators (KPIs) / Service Level Agreements (SLAs) to strive for continuous improvement measures.

About our future employee

You should speak English fluently and have experience in at least some of the following: gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing specifications for development of custom programs, testing, co-ordination of transports to production and post go-live support.


Additionally, we are looking for:

• Bachelor’s Degree; preferably in Business Administration, Industrial Engineering, IT or similar
• Work experience of at least 4 years with a profound knowledge in Order to Cash relevant processes in SAP
• Ideally SAP functional experience specializing in design and/or configuration of SAP modules with the focus on Order Management, Accounts Receivable and Credit Management
• Experience in at least some of the following: gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing specifications for development of custom programs, testing, co-ordination of transports to production and post go live support
• Good technical skills and technical affinity to systems like SAP ERP, SAP S/4HANA and SAP Solution Manager needed
• Project Management experiences and / or consulting background preferred
• Experience with agile methods (e.g., SCRUM, Kanban) and tools (e.g. JIRA) would be an advantage
• Strong analytical capabilities and proven problem-solving competence for complex challenges.
• Dedicated team player with good communication skills, and a structured way of working
• Excellent business English