Portugal Job Openings

Atlean World

Account Management - Customer Care Remote in Lisbon Possible - German Speakers

Lisbon

FULL TIME

October 24, 2024

Atlean World is recruiting a German Customer Support to work in Lisbon, Portugal.
As Customer Advisor for Social Media you will support in providing telephone and written customer support. Experience a different side of the project’s world and professionally assist the platform corporate customers with their concerns.
The Job:
  • Consulting and support for users (small and medium size companies)
  • Contact by phone (inbound), as well as in writing via e-mail or online chat;
  • Handling questions about advertising, technical errors, questions about pixels and catalogues Customer-oriented solution finding for any inquiries, but no sales;
  • Independent and proactive solution finding, using the always available knowledge base
Requirements
  • Native level of written and verbal communication skills in German
  • B2/C1 level in English
  • Availability to work in rotating shifts;
  • Good computer skills;
  • Excellent communication and interpersonal skills and team spirit;
  • EU Passport or PT Residency Card - MANDATORY
Benefits
  • Lots of Fun and Life Experience
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance after 6 months of contract signature (in addition to the standard insurance).
  • Relocation Package:Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your flight expenses Accommodation in one of our Client's company’s shared apartments;
  • Free Portuguese lessons, sports activities, and much more!!
Did we mention football tournaments, beach barbecues, surf lessons, and cultural events?
Make it happen!
Apply for this job
Job Type: Full-time
Pergunta(s) de seleção:
  • Do you have a European ID or Portuguese Residency Card?
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