Portugal Job Openings
SWORD Health
IT Support Associate
Porto
FULL TIME
November 5, 2024
What You’ll Do:
-
- Primary focus on resolving support tickets and provide end-user support;
- Assist with new user setup;
- Manage enterprise applications;
- Oversee and manage medium sized IT projects;
- MDM solution management;
- Proactively prevent and address security issues;
- Maintain and manage IT stock.
Who You Are:
-
- Outstanding technology knowledge;
- Great Network Skills to manage and enhance the network infrastructure in both office and warehouse environments;
- Asset management expertise;
- Solid technical support background with a minimum of 5 years of IT experience;
- Minimum of 5 years working in IT;
- Good interpersonal skills and a strong preference for teamwork;
- Good analytical ability, organization, and planning skills.
Bonus Points:
-
- Network certifications and Knowledge;
- Knowledge in Google Workspace & GSuite;
- OKTA certifications;
- Kandji & Jump Cloud;
- Notion & Slack;
- Experience in managing Teams.
To ensure you feel good solving a big Human problem, we offer:
-
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy;
- To get to know more about our Tech Stack, check here.
- Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
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