Portugal Job Openings

GentleWay

Klantenondersteuning in het Nederlands voor een Smart Home-applicatie / Dutch / start 09.1.0

Lisbon

FULL TIME

September 18, 2024

Project details:

Possible start on 09.10
Working schedule time frames: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week, 5 days/week)
We provide training at the beggining of work, you don't need to have a previous experience
Recruitment process 100% online

Client:
Our client is the creator of the most popular internet search engine in the world. They create solutions for business and private clients. One of them is an application for voice and remote home service.
Support for this solution is a step into the future to make every home smarter and easier to use.
It supports voice control applications – the home assistant helps you manage your home and everyday applications via your smartphone. Through application, it will also be possible to control various systems and devices at home, such as TV, radio, lighting.
Your responsabilities:

Support for Dutch- Speaking application users by phone, email and chat
Assistance in installing applications and cooperating devices: cameras, speakers, home thermostats, etc.
Pre-sales assistance for users – advice on choosing the right solutions
Respond appropriately to customer escalations and escalate issues and customers to higher tech-departments

Our expectations:

You speak Dutch in proficiency
Intermediate English level (min B2)
Excellent communication skills, both written & verbal
Be a local candidate or willing to relocate to Lisbon
You are self-motivated, and you like to work in the team

Main duties:

Possible start on 09.10
Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
Full time employment, 6 months fixed-term renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)
Work in our modern office in Lisbon, Parque das Nações
Training is provided at the beginning of the work, previous experience is not required
Recruitment process is 100% online

Relocation package:

Flight Ticket Reimbursement after 6 months
Possibility of accommodation in a company-owned apartment

Competetive Salary and bonuses:

€1100€ gross/month + 2 extra salaries per year
up to 120€ gross monthly performance bonus
up to 135€ gross monthly project bonus
€7.23 NET/day meal allowance

Apply today and Change your career with Gentle Way!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job offer.
Soort dienstverband: Fulltime
Salaris: 1.300,00€ - 1.400,00€ per maand
Screeningsvragen:

Your e-mail address and telephone number are mandatory for processing your application. Please enter them here:
This offer is related to our client Concentrix + Webhelp. Are you okay with continuing with your application?
The closest possible starting date for you:

Taal:

nederlands min C2 (Vereist)
Engels min B1 (Vereist)

Verwachte startdatum: 09-10-2024

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