Portugal Job Openings

Atlean World

Russian Speaker - Gaming Support - Remote

FULL TIME

September 11, 2024

Atlean World is recruiting a Russian Gaming Support o work Portugal (remote available)
Are you passionate about Gaming? Become a Support agent for one of the biggest video gaming platforms!
YOUR MISSION
  • Support via email and chat
  • Resolution of login difficulties;
  • Recovery and changes of emails and phone numbers, and other accounts
  • Information;
  • Editing of hacked accounts and character recovery;
  • Response to Reward Program questions;
  • Answering questions about tokens and pre-paid game cards;
  • Handling any inquiries related to payments;
  • processing of refunds;
  • Professional administration of customer data.
MUST HAVE
  • Native level of written and verbal communication skills in Russian
  • Good computer skills;
  • Excellent communication and interpersonal skills and team spirit;
  • High School Diploma
  • EU passport/ID or a portuguese resident card
Benefits
  • Assistance with Accommodation when relocating to Portugal
  • Private Health Insurance from day one
  • Free portuguese lessons
  • Great opportunity to grow quickly within the company
  • Excellent work opportunity in a dynamic leading multinational company;
  • Stable work and career progression;
  • Investment in training (ongoing training) and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free company events and activities (Free Portuguese classes included) such as : social events, surf lessons, yoga, trekking …
Job Type: Full-time
Application Question(s):
  • Do you have EU passport/ID or a portuguese resident card?
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