Portugal Job Openings
Atlean World
Spanish Speaker - Gaming Support
Lisbon
FULL TIME
August 13, 2024
Are you passionate about Gaming? Become a Support agent for one of the biggest video gaming platforms!
YOUR MISSION
- Support via email and chat
- Resolution of login difficulties;
- Recovery and changes of emails and phone numbers, and other accounts
- Information;
- Editing of hacked accounts and character recovery;
- Response to Reward Program questions;
- Answering questions about tokens and pre-paid game cards;
- Handling any inquiries related to payments;
- processing of refunds;
- Professional administration of customer data.
- Native level of written and verbal communication skills in Spanish
- Good computer skills;
- Gaming Knowledge
- Excellent communication and interpersonal skills and team spirit;
- High School Diploma
- EU passport/ID or a portuguese resident card
- Assistance with Accommodation when relocating to Portugal
- Private Health Insurance from day one
- Free portuguese lessons
- Great opportunity to grow quickly within the company
- Excellent work opportunity in a dynamic leading multinational company;
- Stable work and career progression;
- Investment in training (ongoing training) and personal development;
- Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
- Free company events and activities (Free Portuguese classes included) such as : social events, surf lessons, yoga, trekking …
Application Question(s):
- Do you have EU passport/ID or a Portuguese resident card?
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