Portugal Job Openings

Microsoft

Supervisor for Microsoft

Lisbon

September 5, 2024

What you can expect

Are you passionate about managing people and achieving goals?

Do you have experience in customer service? Do you have previous experience managing medium-sized teams, ensuring that they deliver the best service possible? Then you can be the Supervisor we’re looking for!

If you think that this is up your speed, then this may be the opportunity for you!

Our Client

Founded in 1975, Microsoft is an American multinational and one of the most known technologies companies in the world.
It’s best known for its software products, hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more!

What you'll do

Ensuring the team’s development, monitoring and evaluation;
Motivating the team;
Managing the team daily, according to internal policies;
Ensuring the accomplishment of the Key Performance Indicators;
Developing action plans for continuous improvement.

What you'll need

Fluency in English (B2 minimum);
Fluency in Portuguese (preferential);
Fluency in other languages is a plus;
Interest and passion for managing teams (experience is a plus);
Solid experience in contact center, understands contact center business, trends and sales.
Analytical ability, decision making, and team player.

Benefits

Excellent work opportunity in a dynamic leading multinational company;
Possibility of cooperation with leaders in various industries;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
Health Insurance;
Free language courses, sport activities and organized events;
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!

With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.

Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

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