Job Description:
Within Airbus Customers Services, “Tech Data Support & Services” (SID) is in charge of defining, producing, delivering and supporting the Technical Data (TD) products and services which are necessary for Customers to safely and efficiently operate their aircraft.

Within this framework, the jobholder is accountable for the following activities delivered by the team:

• Ensuring aircraft return to Services by securing a high level of TD completeness.
  
• Defining and securing interfaces with retrofit organizations, engineering, programmes and suppliers including escalation management to unblock issues.
  
• Collaborating with Technical Data authoring domains to integrate aircraft return to service in the way they manage priorities.
  
• Drumbeating and follow-up Technical Data authoring in accordance with Tech Data ICA (Instructions for Continued Airworthiness) governance
  
• Leading or contributing to initiatives dedicated to improve TD completeness (People, Process, Methods and Tools)
  
• Leading or contributing to root cause analysis in order to definitively solve systemic issues.
  

Responsibilities - your mission:

A. Secure A/C return to services and ensure TD completeness


a. Collaborate with entities in charge of the authoring/production to ensure that all missing deliverables will be produced before the A/C return to service. The target is to reach 100% completeness for each return to service A/C.
b. Define and maintain interfaces with Retrofit organizations, Engineering, Programmes, Supplier tech data organizations including escalation process
B. Present ICA situation and status to management (SID, Retrofit organizations and programmes)
a. Steer ICA completeness monitoring review on weekly basis
b. Present ICA situation and associated action to management (SID weekly, SID event, SI event, or other management meeting)
C. Identify recurring issues and initiate/support root cause analysis
D. Manage or contribute to some improvement projects


Output

• TD Completeness status for each A/C return to service.
  
• Monitor and drumbeat action plan dedicated to deliver missing ICA before A/C return to services.
  
• Network development and management within Retrofit Organizations (SIM, SR, SX) Engineering (1) and Programmes (B) organizations.
  
• Network development and management within SID.
  
• Continuous monitoring of root causes which prevent us from delivering our ICA 100% complete.
  
• Overall knowledge of all processes and tools covering Technical Data and delivery to ensure Product/Service/Solution delivery to the customer according to the contract requirements and expectations.
  

Requirements:

• Education level: master degree (Engineering with project management, or Business Administration)
  
• 3-5 Years Experience
  
• Languages: English negotiation
  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Portugal SA
Employment Type:
Permanent-

Experience Level:
Professional
Job Family:
Programme & Project Management <JF-PP-PM>
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