Qatar Job Openings
Premium Solutions Consultancy
Account Manager -IT
Doha
October 26, 2024
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with new and existing clients, acting as the primary contact for all client needs.
- Sales Strategy & Business Development: Identify new business opportunities within assigned accounts or industries, develop sales strategies, and generate leads through networking and market presence.
- Solution Presentation: Prepare and deliver effective client presentations to stakeholders, including C-Suite executives, to ensure alignment and client satisfaction.
- Account Growth: Identify upsell and cross-sell opportunities, manage the entire sales cycle, and aim to exceed quota targets.
- Technical Knowledge & Support: Gain a comprehensive understanding of company IT solutions and services, translating technical information into value propositions for clients.
- Collaborative Project Management: Work with internal teams across procurement, finance, and operations to ensure timely execution of projects and accurate delivery of solutions.
- Reporting & Analysis: Use CRM tools to track account activities, generate reports, and analyze market conditions to improve service quality and identify competitive opportunities.
- Client Success & Satisfaction: Leverage client feedback to improve services, and proactively address any issues to prevent escalation.
- Industry Networking: Attend events and maintain a market presence to generate leads and strengthen client relations.
- Customer Service Excellence: Ensure high standards of service by adhering to organizational protocols and responding effectively to client needs.
Requirements
- Education: Bachelor’s degree in Computer Science or a related field.
- Experience: Minimum 5 years of experience in B2B sales, with at least 3 years in the Qatari market; B2C experience is a plus.
- Proven success in selling customized IT solutions and consistently meeting quotas and deadlines.
- Strong client relationship management, communication, and technical sales skills.
- Familiarity with CRM systems, proposal development, and project management tools.
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