• Support review of current process and Identify future ideal state to solve business problems.
• Develop automated data structures in co-ordination with business stakeholders to enable operational transparency within CI&T (including but not limited to performance reporting, KPI’s, CPI’s, volumetric)
• Participate and support the Manager CI&T in identifying areas for improvement and developing plans to measure and track progress
• Participate and support the Manager CI&T in identifying, developing and implementing process improvement initiatives and data-driven solutions
• Participate and support the Manager CI&T in establishing trust-based relationships with stakeholders to better serve their departments
• Communicate effectively with the required audiences, including senior leaders, in a structured manner
• Participate and support the Manager CI&T in identifying, monitoring and analysing processes (value stream mapping) for opportunities to improve through the use of the appropriate transformation and continuous improvement methodologies
• Monitor and evaluate the impact of transformation initiatives on an ongoing basis
• Apply critical and analytical thinking skills to translate complex information into understandable and impactful implementation plans
• Leads small scale initiatives through disciplined data led measures, accountability, analysis, and discussion of process alternatives to define best practice solutions
• Identify internal and external performance benchmarking to drive operational transparency and improve performance
• Perform other department duties related to his/her position as directed by the Head of the Department

• Bachelor's degree or equivalent with minimum 4 years of job-related experience.
• Experience of developing detailed performance reporting, visual management, executive dashboards and insight based analytics
• Strong problem investigation skillset supported by extensive experience in process root cause and cause/effect analysis and solution development/deployment
• Able to identify and make process improvement recommendations and plan for execution and implementation of new processes.
• Data analysis interpretation and evaluation of reports
• Proven experience in process optimization / transformation in order to increase process efficiency, reduce time-to-market & support scalability
• First class stakeholder management, collaboration and team working

• Experience with automated data analytics and Tableau
• Experience in process engineering or Lean Six Sigma
• Strategic or Aviation consultancy experience
• Project Manager or orchestration experience in fast-paced projects
• Experience in Transformation