• Lead and monitor key crew training planning and qualification transformation projects and progress by tracking the activities, highlighting problems, publishing progress reports and recommending actions to the management.
• Conduct consistent, accurate and focused studies on flight and cabin crew training processes and data, to determine trends and advise on good decision-making.
• Provide analysis on training resources availability and requirements by implementing new improved statistical methods for continuous monitoring and optimum utilization.
• Responsible for the production and distribution of daily, weekly and monthly reporting to business units.
• Design and develop strategic reporting tools and templates, using statistical and analytical applications to enhance existing business processes and achieve operational excellence through continuous improvement.
• Perform business analysis activities on crew documents and qualification expires, crew trainings planned/completed, training progress and training disruptions on behalf of Crew Training Planning, thus identifying training and planning requirements and solutions to business problems.
• Meet with systems owners, and end users to fully understand department business processes, challenges, and IT needs in order to effectively translate business requirements into IT specifications.
• Conduct periodic assessment and maintenance of data and reports in TOPS to ensure that the most accurate information is availed to support accurate reporting.

• Relevant College or University qualification to a minimum Bachelor’s level with a minimum of 5 years job-related experience.
• Experience in Manpower planning and previous work experience in reporting and analysis preferred.
• Strong analytical background, with history of maximizing profitability and productivity.
• Ability to synthesize large amounts of data into actionable insights.
• Demonstrable a high level of attention to detail, and ability to consistently provide reports/analysis with a very high level of accuracy.
• Have an aptitude for being able to arrive at decisions based on the results of data analysis, as well feedback acquired from various different stakeholders.
• Proven initiative to develop creative and effective reports.
• Ability to analyze data from different sources and arrive at relevant conclusions.
• Ability to manage changing and multiple priorities: must be able to manage different assignments simultaneously and have the ability to constantly prioritize and re-prioritize workloads.
• Advanced level of Microsoft Office (Word, Power Point, Excel, Access) skills.
• Excellent English communication (written and spoken) and presentation skills.