Job Description: Customer Service Representative – Automotive Accessories Shop
Position Title: Customer Service Representative
Location: Al Rayyan Al Ateek St, Doha
Employment Type: Full-Time
Thabt is an automotive accessories brand based in Qatar since 2009. Our products are European-made and manufactured by globally recognized brands, ensuring high quality and modern technology for every product. We pride ourselves on providing the best industry solutions to help our clients combine the right selection of devices for a safe and legal ride.
Job Summary:
As a Customer Service Representative, you will be the first point of contact for our customers, providing knowledgeable assistance and ensuring a positive shopping experience. You will engage with customers both in-store and through various communication channels, addressing inquiries, processing orders, and resolving any issues that may arise.
Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Provide product information, recommendations, and technical support for automotive accessories.
• Process sales transactions accurately and efficiently.
• Handle customer inquiries via phone, email, and in person, resolving issues promptly.
• Maintain product displays and ensure the store is clean and organized.
• Assist with inventory management, including restocking and inventory counts.
• Stay up-to-date on product knowledge and industry trends to better assist customers.
• Collaborate with team members to meet store goals and enhance customer satisfaction.

Qualifications:

• Male candidates aged 25-35 years old.
• 2-5 years experience
• Must be fluent in Arabic.
• Must be currently residing in Qatar.
• High school diploma or equivalent; additional education in automotive technology or business is a plus.
• Previous experience in retail or customer service, preferably in automotive or related industries.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with point-of-sale systems.
• A passion for cars and automotive accessories is highly desirable.

Job Type: Full-time
Pay: Up to QAR2,500.00 per month
Experience:

• Automotive Accessories Industry: 2 years (Required)

Language:

• Arabic (Required)

Application Deadline: 25/10/2024