Iasi

2.5-5 Years

Romania

1

General Description

Responsibilities :-
1. 7-10 years of total expeience with minimum of 7 years of managing Exchange servers.
2. Day to day administration of L3 and esclated calls and provide resolution
"3. Administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 or latest infrastructure
Day to day administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 or latest infrastructure
"
4. Global experince in managing large environments is necessary.
5. Shoud have worked in fast paced challenging work environment.
6. Responsible for producing RCA for the high severity issues
7. Excellent communication and verbal skills
8. Must be open for 24 7 operations.

Technical Requirements
"1. Strong hands on experience in complex Microsoft Exchange enterprise environment. Candidate should have experience in handling exchange servers 2013/2016/2019 or latest infrastructure independently
"
2. Experience on Configuring and Administration of High Availbility enviornment for Exchange Services
3. Provide administration and engineering support for all messaging related projects such implementing new system or process.
4. Clear understanding of disaster recovery processes, mail gateway configuration and concepts.
"5. Clear understanding of mail gateway configuration and concepts.
"
6. Should have indepth knowledge about exchange components/different roles.
7. Configuration of exchange policies and Email routing
8. Strong knowledge on Designing and Planning of Exchange Services infrastructure
9. Experience on Migration Tools like Quest Migration or any other third party tool for Inter and Intra Exchange Organization migration for Exchange 2013/2016/2019 or latest infrastructure
10. Should have knowledge about capacity planning in distributed environment.
11. Strong understanding and experince with MS exchange 2013/2016/2019 or latest infrastructure including backup and restore procedures.
12. Experience in supporting exchange server health check and should be in position to recommend the best practices
13. Patch and configuration management of MS Exchange.
14. Experience in handling MS Teams
16. Strong Active Directory knowledge to resolve exchange related issues.
17. Good knowledge & experience on archiving solution Enterprise Vault, Discovery accelerator & Compliance Reporting.
18. Knowledge on Email Journaling, Symanting Mail Security on MS exchange
19. Understanding of Cisco email security appliance, clearswift secure email gateway etc

Soft Skills
1. Experience on Incident and Task management tool like remedy.
2. excellent oral and written communication skill.
3. Experience in handling customer and severity cases.
4. Ability to produce RCA for major and critical cases.
5. Team handling and conflict management skills

Other Skills / Experience
1. Good experince in managing MS Teams
2. Good Knowledge on Email Journaling, Symanting Mail Security on MS exchange
3. Administration and configuration of Enterprise Vault Servers & Discovery accelerator

Years of Experience
7-10 Years of experience is required.

Certification requirements
1. MCP/MCTIP is necessary
2. ITIL Preferred

Education requirements
Bachelor Degree required

Reviewed by Title
Approved by Title
Date Posted
Date Hired
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company

B-Tech

Business Line FT

Others

INFRA

1475389BR

19-Sep-2024

GENERAL MANAGER

DWP-UMC-MS Exchange