Iasi

5-7 Years

Romania

Delivery Voice

1

Should have CRM/Cloud domain knowledge with minimum 2 years of experience. Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. Resolve customer service issues and skillfully manage complex customer service problems. Actively participate in job related training. Complete assigned project responsibilities. Maintain individual performance related to SLA's. (1.) Respond to customer requests that have been escalated from Tier 2 support analysts (2.) Complete assigned project responsibilities. (3.) Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. (4.) Actively participate in job related training

Others

Business Line FT

BSERV

1489702BR

23-Dec-2024

GENERAL MANAGER

Domain Competencies (BSERV )-BFS-Operations Management