Job Description:
Job Title: Bilingual Customer Service Representative
Type : Permanent
Location: Bucharest, Romania (Șoseaua Olteniței 2, București 041312, Romania)
Client : IGT Solutions
What You'll Do:

• Provide excellent customer service through phone, email, and chat in [English] and proficient in any one of the additional languages [Deutsch, Italian, French & Portuguese, Dutch)
• Resolve issues efficiently and ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay up to date with product knowledge and company policies.

What We're Looking For:

• Fluency in English and any one of the following European Language Deutsch, Italian, French & Portuguese, Dutch.
• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in using customer service software and tools.

Why Join Us?

• Make a significant impact with your language skills.
• Thrive in a dynamic, supportive environment.
• Gain valuable international experience.
• Enjoy fantastic benefits: Meal tickets, private medical insurance and transport reimbursement.
• Flexible 5-day work a week, Monday till Friday.
• Receive two weeks of paid training in English.

Job Types: Full-time, Permanent
Pay: 4,300.00RON - 6,000.00RON per month
Application Deadline: 15/11/2024