Saudi Arabia Job Openings
شركة جدارات اليناء المحدودة
Customer Service Agent
Riyadh
FULL TIME
August 28, 2024
Location: Saudi Arabia
Job Type: Full-time
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints efficiently, ensuring customer satisfaction.
- Provide product and service information to customers.
- Maintain detailed and accurate customer records in our system.
- Collaborate with other departments to ensure smooth customer interactions.
- Identify opportunities to improve customer service processes.
Requirements:
- Must be fluent in English and Arabic, both written and spoken.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in using customer service software and Microsoft Office Suite.
- Previous experience in customer service or a related field is a plus.
- A positive attitude and a genuine desire to help customers.
How to Apply:
Please send your resume and a brief cover letter to (marketing@jadarat.com.sa) with the subject line "Customer Service Agent Application."
Job Type: Full-time
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