Saudi Arabia Job Openings

Axiom Telecom

GROWTH EXECUTIVE

Jeddah

FULL TIME

November 5, 2024

Posted On

28 Oct 2024

Required Experience

2 - 4 Years

Basic Section

No. Of Openings
1

Band
Team

Grade
GRADE-8

Designation
GROWTH EXECUTIVE

Campus/Non Campus
Non Campus

Employment Type
Permanent

Employee Category
AXIOM STAFF

Organisational

Group Company (Code)
Axiom Telecom LLC

Legal Entity (Code)
201 AXIOM TELECOM

Channel (Code)
110 VAN DISTRIBUTION

Department
11001 VAN DISTRIBUTION KSA

Sub Department
110011 VS SALES ALL BRANDS

Financial Location (Code)
204692 VAN SALE-SALES-HOJED-WEST-JEDDAH-692

Brand (Code)
99999999

Country
SAUDI ARABIA

Zone
WESTERN

Region
MAKKAH

City
JEDDAH

Office Location/Place Of Work
JEDDAH

Skills

Skill

DISTRIBUTION

Minimum Qualification

OTHERS

Working Language

ENGLISH

Job Description

1. JOB DETAILS:

Position Title:
Growth Executive

Reports to:
Associate Growth Manager

Department:
Platform Digital Distribution

Division:
UAE

Grade:
8

Prepared / Revised on:
May 31, 2022

2. JOB PURPOSE:

Achieve the Platform KPIs for the assigned area that includes the monthly GMV target, Retailer engagement metrics by driving efficiency in the execution of strategic and tactical initiatives.

The objective is to achieve this by superior engagement with the retailers, implementing the Hyke programs, improving the product catalogue relevant to the zone, growing the retailer base and providing recommendations to increase the productivity and revenue.

The function of the role also entails training and developments of the retail staff assigned in the respective zones and ensure all the stakeholders with retailers are aware of the key features and refreshers are done when new features are introduced.

The person should be a self-driven individual, with proven track record on achieving targets, having the ability to manage the key retailers specifically to achieve the targets. He should be able to address and resolve all the market issues arising in Platform horizon in a timely manner guide and motivate the conversion of trade buying into digital ordering as a behavioural change.

3. JOB DIMENSIONS:

Financial Data & Number of Staff Supervised:

Operating Budget / Revenues…

Direct Reports:
Total:

4. KEY ACCOUNTABILITIES:

Description

Performance Indicators

§ Revenue through Platform

§ GMV versus Target by Category – Apple, Android, Accessories, Gaming, Others

§ Dealer Acquisition, Instore Staff Enrolment

§ Number of dealers and instore staff acquired and maintained , Achievement v/s Set Targets

§ Hyke Dealer Engagement

§ Achieve the dealer engagement :
No. of dealers placing orders against set target by category
Instore staff engagement on Hyke features eg. ordering, incentive , view on communications, average time spend etc
On-boarding of new suppliers/brands to the retailers

§ Dealer Support Management

§ Resolve the queries within the stipulated time arising on usage, ordering, support on new features, refreshers for new staff etc.

5. j OB c ONTEXT:

To implement and execute the tasks assigned to drive the GMV and engagement with Hyke Dealer Application and support the retailers and new suppliers through structured and quality interactions.
The role has to provide direction, guidance, right information and technical support to drive GMV through platform App, bring in new dealers and enrol the staff , ensure dealer engagement through repeat ordering, incentive pay out management , tactical promotions , credit evaluation and resolution of customer queries within reasonable time

6. COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

Liaise with Associate Growth Manager, Operations team and logistics to ensure the highest service level to Hyke retailers

External

External: Support Trade and drive the behavioural change and sustain the conversion to digital sales and support any operational glitches that may arise.

7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:

As per policy

8. QUALIFICATIONS, EXPERIENCE, & SKILLS:

§ Experience in Pre sales , account management and support team in mobile industry UAE, Minimum 3 Years
§ Good communication and persuasion skills with ability to establish excellent working relationship
§ Leadership trait that will enable the internal growth , good interpersonal skills and ability to work as a team
§ Good knowledge on UAE trade behaviour
§ Self Motivated Individual

9. COMPETENCIES:

BEHAVIOURAL COMPETENCIES

Grade 9 – 13 inc

Population 3

Supervisory to Jnr Management

Understanding the Business
Planning for Business
Customer Focus
Valuing Diversity
Managing Priorities
Innovation
TPS Drive

Teambuilding

Drive for Results
Analysing & Interpreting
Adaptability / Flexibility

TECHNICAL COMPETENCIES

Grade 9 – 13 inc

Population 3

Supervisory to Jnr Management

PDA Knowledge (Basic)
Computer Proficiency (MS Office)
Driver’s License
Telecom Knowledge (Basic)

Negotiation Skills
Building Customer Relationships
Market Intelligence
Route Planning
Numeric Ability
Knowledge of Trade

10. Approvals:

Line Manager ( Dept. Manager / Function Head ): Head of Sales & Marketing

Signature

Date

GM / Human Resources:

Signature

Date

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