Role Overview:

• The Pre-sales Team Leader will lead and grow the Telecom sector portfolio by driving technical innovation, delivering customized solutions, and supporting the Pre-sales strategy. Working closely with sales teams, technical teams, project managers, and vendors, the leader will ensure the development and delivery of cutting-edge Telecom solutions while maintaining profitability, customer satisfaction, and strategic alignment.

• Key KPIs include:

• Revenue Growth
• Profit Margins
• Customer Satisfaction
• Solution Innovation
• Team Development

Sales & Development of EBS LOB Offering / Solution:

• Develop and promote Telecom-specific solutions aligned with market demands, leveraging technologies such as 5G, Io T, AI/ML, edge computing, and cloud networking.

• Collaborate with the sales team to understand client challenges in network optimization, connectivity, and digital transformation, crafting proposals that address specific Telecom use cases.

• Promote Network Modernization Solutions: Help Telecom operators upgrade legacy networks to modern, software-defined architectures, ensuring readiness for 5G rollouts, virtualization, and disaggregated networks.

• Create specialized B2B and B2C offerings for Telecom operators, including managed services for enterprises, private LTE/5G networks, and consumer-focused content delivery networks (CDNs).

• Co-develop digital transformation roadmaps for clients, including adoption of AI-powered network automation, predictive maintenance, and customer analytics platforms.

• Build partnerships with key technology providers, including Radio Access Network (RAN) vendors, OSS/BSS platform providers, cloud service providers (AWS, Azure, Google Cloud), and hardware/software vendors for network function virtualization (NFV).

• Evaluate and partner with key vendors in the Telecom ecosystem, ensuring access to best-in-class solutions and platforms.• Conduct market analysis to identify emerging trends in Telecom and their potential impact on Giza Systems’ offerings.

• Promote Giza Systems’ image and culture internally & externally.

• Work with the pre-sales manager to determine the appropriate supplier and offerings as per the strategy of the EBS Lo B.

• Review market trends and technological advances to determine impact on the EBS Lo B’s offering.

• Work with the Technical team to design highly technical solutions and identify the potential supplier(s) for the provided solution(s).

Delivery of EBS LOB Solution:

• Develop technical documents and review the technical components of the proposals ensuring the efficient integration of all configured solutions, before submission to the sales team for final compilation.

• Assign their team including themselves to their opportunities while providing guidance and support when needed.

• Coordinate with sales and project managers to address client requirements, including technical workshops and customer presentations. This will include client visits and presentation of solutions.

• Ensure the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame.

Process Improvement:

• Develop and maintain a Telecom-focused knowledge repository to ensure consistency and knowledge sharing within the organization.

• Train sales teams on the latest advancements in Telecom technologies, enabling them to identify and qualify leads more effectively.

• Collaborate with internal teams and customers to gain insights into industry challenges, leveraging them to enhance Telecom offerings and improve proposal accuracy.

People Management:

• Ensure proper knowledge preservation and management of both the presales team and the organization.

• Coordinate continuous products/offering awareness campaigns across the organization.

• Develop the presales team to be ready to act as a consultant/advisor to the client on the complex technical issues and conduct presentations.

• Train new members and identify and encourage areas for growth and development within the team

• Be Pro-active in maintaining and increasing the team’s and their own technical knowledge

• Identify training needs or requirements for themselves individually and for the team

• Work on enhancing communication between teams.

• Identify training needs for team members in key Telecom areas, including RAN, spectrum management, network slicing, and NFV/SDN technologies.

• Foster a culture of continuous improvement, driving the team to adopt innovative tools and methodologies.

Degree

• B.Sc. in Telecommunications Engineering, Computer Science, or a related field (advanced degrees preferred).

Years of Experience

• Minimum 12 years of experience, with at least 5 years in Telecom-specific presales or solution design.

Special Generic Skills

• Excellent communication, interpersonal, and leadership skills.

• Strong business acumen, particularly in Telecom-related revenue models and margin optimization.

• Proficiency in data analytics tools and Microsoft Office Suite.

• Exceptional presentation and English writing skills; Arabic proficiency is a must.

Special Technical Skills• Proven expertise in 5G technologies, Io T frameworks, cloud-native solutions, and software-defined networking.• Experience designing solutions involving OSS/BSS platforms, NFV orchestration, and multi-vendor integrations.• Excellent pre-sales technical skills.