Location: Singapore
Position Type: Full Time/Contract Position
Salary Range: SGD2,000 - SGD2,300

Responsibilities

• Handle customer enquiries via various channels.
• Data entry, including processing of inquiries, Quotations, and process Sales orders from customers.
• Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.
• Check all POs from internal and external customers to ensure items, quantity, and amount are correct.
• Coordinate and ensure that all KPIs are met.
• Provide clear instructions to team upon receiving of customers PO.
• Monitor inventory stock level.
• Manage customer order fulfilment plans for on-time delivery.
• Manage enquiries and feedback of our customers through email, website live chat service and phone calls.

Requirements

• Customer service centric mindset is a must.
• Understanding of popular game titles and professional applications is a plus.
• Passion and absolute love for PC Hardware and Software.
• Experience with customer service is a plus.

Apply now via email at joinus@sg.aftershockpc.com