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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
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B30 Analyst, Business Strategy & Planning

This is a dynamic Business Planning Analyst role that will be responsible for supporting the card issuing business growth by attaining stretch targets and initiatives through strategic planning and execution of key initiatives. This role will provide the individual with wide exposure to a variety of business projects and to collaborate across internal stakeholders within the card issuing business, as well as across lines of business and functional groups within American Express.

We are seeking a highly motivated, results-driven individual, who thrives in a collaborative environment and can execute solidly across a range of business objectives.

Job Description

• Support the card issuing leadership team in strategic planning and execution at the organizational level, working closely with key decision makers of the organization to accurately project business performance and investments based on current trends, risks and opportunities


• Perform complex data and business analyses, including competitor mapping and industry tracking, to develop business plans, as well as identify recommendations and insights


• Provide project-based decision support, financial planning, investment optimization, as well as effective tracking and reporting of key deliverables


• Serve as a key contact for the Central IO Planning & Forecasting team while driving the business forecasting and investment optimization processes


• Responsible for reviewing and analyzing the budget for card issuing team, working with budget owners across the team to ensure planned investments are optimized


• Prepare presentations and reporting for senior leaders and local leadership team


• Support and/or lead internal communication events, such as townhalls and business updates


• Develop, manage, and drive continual improvement on business continuity and resiliency plans through scenario planning exercises with Business and Operational Excellence to mitigate the impact of disruptions to operations


• Collaborate with stakeholders in the identification, prioritization and documentation of critical business functions through the Business Impact Analysis (BIA) process.

Qualifications

• Minimum university bachelor's degree


• At least 3-4 years of working experience in the Singapore Card industry


• Highly organized and detail-oriented individual with strong analytical mindset


• Financial education or experience preferred, along with a strong grounding in governance and business processes


• Data management, analytics and visualization experience preferred (Advanced Excel, SQL, Power BI, Tableau)
• Attention to detail with ability to evaluate “bigger picture” plans and “on the ground” implementations


• Self-motivated and driven with strong sense of personal accountability


• Ability to demonstrate outstanding judgment and flexibility, identifying and reacting to critical issues in a timely manner


• Ability to maintain confidentiality of sensitive information


• Assertive and proactive personality, with exceptional interpersonal skills


• Strong oral and written communications skills necessary to work effectively with key stakeholders as well as to understand key business issues and concerns from multiple perspectives.


• Strong people collaboration in working with multifunctional teams


• Capable of managing multiple tasks concurrently; effective at prioritizing multiple work-streams and meeting tight deadlines.

American Express has been awarded Aon Hewitt Best Employer Singapore three consecutive times. Join us and you’ll soon see why.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.