At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life At BNY is all about.

We're seeking a future team member for the role of Associate to join our Client Service team. This role is located in Singapore- Hybrid work model.

Client Experience is accountable for ensuring client satisfaction as it relates to all Asset Servicing products. This position has responsibility for supporting service coverage teams across f clients in multiple locations/segments and delivering a quality client experience for sophisticated institutional investors across APAC.

In this role, you'll make an impact in the following ways:

Skills and Other Competencies

• Able to always conduct themselves with integrity and a desire for excellence, with a clear sense of personal responsibility.
• To treat all colleagues, internal and external, with respect and to proactively create an environment of teamwork.
• Understand client needs and align these to the product / services of BNY Mellon.
• First class presentation skills, both oral and written.
• A self-motivated, innovative thinker, with the ability to work as part of a team and think quickly in high pressure situations.
• Communicates effectively including writing internal briefs, Presentations scripts, status reports, etc.
• Ability to anticipate needs of stakeholders and recommend resolution to any conflicting priorities
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
• Communication Skills: Strong verbal and written communication abilities to interact with clients and team members clearly and professionally.
• Time Management: Proficiency in managing time efficiently to meet deadlines and handle scheduling.
• Attention to Detail: Keen eye for detail to ensure accuracy in data entry, reporting, and documentation.
• Technical Proficiency: Familiarity with office software (e.g., Microsoft Office Suite) and data analysis tools (e.g., Excel, Tableau).
• Data Analysis: Ability to collect, analyze, and interpret data to produce meaningful metrics reports.

To be successful in this role, we're seeking the following:

• Bachelor's degree or diploma preferred.
• 7+ years' experience in coordinating successful internal and external events.
• Proficient in Microsoft Office Suite
• Fluency in English is essential, additional Asian languages are also preferable.
• Ability to engage senior stakeholders in verbal and written communication.

Job ID 60147