Job Title: Business Development Executive (E-comm)
Industry: Transportation / Logistics
Salary: SGD 2700 - 3000
Location: Central, Singapore

About Company:
Our Japanese Client is a 100% subsidiary of an international logistics company, established in 1997. They handle all international transportation and logistics.

Job Description:

• Efficiently manage daily order processing, ensuring timely and accurate order fulfillment.
• Oversee product listing and catalog management, maintaining up-to-date product information.
• Monitor and update inventory levels to prevent stockouts or overstock situations. Physical check might be needed from time to time.
• Maintain and improve basic product descriptions to enhance product discoverability and consumer understanding.
• Collaborate with relevant team and Client to implement website design changes and other non-product-related amendments as necessary.
• Act as a liaison between the business development team and marketing/social media personnel to ensure synergy in e-commerce strategies.
• Establish and nurture strong relationships with e-commerce platforms and partners to drive growth and opportunities.
• Serve as the primary point of contact for product and order inquiries, addressing customer or partner queries promptly and professionally.
• Handle logistics-related inquiries to ensure efficient order delivery.
• Provide exceptional after-sales support, including managing customer feedback and addressing complaints effectively.
• Undertake various ad hoc tasks related to the business, such as meeting preparation and assisting in day-to-day operations.
• Be prepared for occasional business trips as required.

Job Requirements:

• Possess a Diploma or higher educational level; a major in Business Administration, Marketing, or Supply Chain and Logistics Management is preferred.
• At least 1 year of proven experience in e-commerce account management and business development.
• Strong communication and relationship-building skills.
• Ability to work effectively with cross-functional teams, particularly in marketing and social media.
• Customer-centric approach with a focus on delivering outstanding post-sales support.
• Proficiency in e-commerce platforms and tools.
• Excellent organizational and multitasking abilities.
• Willingness and flexibility to travel as needed for business purposes.

Compensation:
- Working hours: Mon - Friday, 9am to 6pm

• Location: Lazada One (walking distance to MRT Bencoolen, Bras Basah, Bugis)
• AWS
• Variable Bonus (subject to company performance)
• OT Pay
• Transport Allowance: $80 per month

Interested applicants are invited to submit their resume via clicking the apply button.

Joint Hire Singapore Pte Ltd.(EA License No.: 17C8920)
Hidetaka Yata (Registration No.: R1216038 )

Job ID: 3305