Position: Logistics / Freight Forwarder Specialist Job Description:
1. Client Management & Development- Maintain and strengthen relationships with existing clients, while identifying and engaging new clients.- Communicate with customers to understand their needs and provide expert consultation and services.- Develop tailored transportation plans, provide quotations and contracts, and nurture long-term partnerships through regular follow-ups and feedback.- Ensure customer satisfaction by delivering high-quality services and addressing any concerns or feedback.2. File & Data Management- Handle all relevant client files and data, including contracts, quotations, waybills, and financial statements, ensuring proper documentation and archiving.- Update and maintain the cargo tracking system and customer databases in real-time, ensuring data accuracy and security.- Prepare and submit regular statistical and analytical reports, providing insights and data support as needed.3. Team Collaboration- Work closely with supervisors and colleagues across different offices to ensure alignment with company objectives.- Participate in team discussions, share insights, and contribute to problem-solving efforts to optimize service delivery.4. Compliance & Professional Development- Adhere to company policies, industry regulations, and ethical standards, while safeguarding the legitimate rights of clients and the company.- Ensure confidentiality and information security by protecting trade secrets and sensitive data.- Participate in ongoing professional development, including training sessions and assessments, to continuously enhance your skills and performance.
Job Requirements:
1. Education & Work Experience- A minimum of a college degree, with preference for majors in logistics, supply chain management, or related fields.- Must hold Singapore residency or work authorization with experience working in Singapore.- At least 3 years of relevant experience in logistics, with a strong client base and proven ability to attract new business being highly desirable.2. Skills & Expertise- In-depth knowledge of logistics processes, with excellent coordination and communication skills.- Strong analytical abilities and proficiency in office software for data management and reporting.3. Personal Attributes- A dedicated team player with a strong sense of responsibility.- Ability to effectively manage workload in a dynamic environment, while maintaining a focus on delivering high-quality results.
Job Type: Full-time
Pay: $4,000.00 - $7,000.00 per month
Benefits:

• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Education:

• Professional Qualification (Preferred)

Experience:

• freight forwarder: 3 years (Preferred)

Work Location: In person
Expected Start Date: 01/11/2024