Singapore Job Openings
CARLTON CITY HOTEL (SINGAPORE) PTE. LTD.
Guest Service Agent (Communications)
Singapore
FULL TIME
August 28, 2024
- To manage all calls through the PBX system professionally, screen and transfer them accurately, and provide general assistance on hotel services.
- To administer guest wake-up calls, maintain call logs, and assist with emergency communications.
- To update and coordinate the maintenance of hotel telecommunication equipment.
- To support back-end reception duties and perform room reservation administration tasks.
-
To undertake any other duties when requested by the Front Office Management and Hotel Management.
Requirement
- GCE "O" level or equivalent.
- Knowledge of PMS Opera system is preferred.
- Preferrably at least 1-2 years in hotel industry.
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