Singapore Job Openings

Amazon Web Services Singapore Private Limited

Head of Enablement (India/ANZ/ASEAN), WWFE - AGS, GCR, & Partner Enablement

Singapore

FULL TIME

September 4, 2024

  • Prior experience of working in a technology company in a sales organization
  • Proven experience of leading, motivating and developing future talent
  • Experience working with, and/or having knowledge of cloud computing and existing cloud technologies, AWS Cloud Practitioner
  • Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data backed analyses
The Head of Field Enablement (FE) for ANZ, ASEAN and India partners with the senior leadership teams of all 3 Areas to innovate, design, and deliver a localized enablement strategy that meets the specific and nuanced needs and objectives of each Area business. The FE leader exercises high judgement, and collaborates with the APJ and WW FE Leadership Teams (LTs) to ensure the Area FE strategy incorporates the Geo & Global specific FE strategy and best practices adoption, while staying true to local needs. The ANZ, ASEAN and India FE leader plays a pivotal role in accelerating customer and employee success by optimizing new hire time-to-ramp, upskilling both new and tenured builders in line with the emerging business needs and impact areas, and in the process, improving the overall proficiency, efficiency, and productivity of the field teams. The FE Leaders also owns the operational management of the FE function in the 3 Areas, and is solely responsible for building and developing the team, setting strategic priorities, measuring and amplifying the impact of execution, and driving best practice adoption.

Key requirements from this role are:
  • Frame and align strategic priorities across 3 large and complex Area businesses spanning 9 countries and 3500+ strong field team. This requires the leader to work closely with the sales leadership and the Area GMs in driving alignment on the FE vision, and in defining processes & mechanisms for end to end execution & adoption of enablement programs
  • Look around the corner, and proactively build FE programs to address emerging business trends and customer needs. The Head of Field Enablement needs to act as a domain expert, and advise Area LTs and APJ FE LT on enablement, change management, and productivity needs, exercising “Are Right A Lot” across ambiguous business scenarios
  • The role has a broad scope of influence. It brings together stakeholders, and creates alignment between Area LTs and APJ & WW FE LT on the most effective enablement approach for a 3500+ team across 3 Areas, that will eventually require significant investment of time and efforts from both the field and FE teams
  • The role also demands the need to constantly innovate, and lead multiple experiments and innovations. The leader needs to be independent, operate autonomously with limited oversight, and develop long-term strategies for the Area FE teams. The role requires the leader to have the backbone to push back/influence hard leadership decisions to drive the right long-term outcomes
  • The Head of FE needs to scale through FE and extended teams to develop effective change management and adoption strategies to achieve desired program outcomes and deliver business impact.
Key job responsibilities
  • Create and articulate a training and enablement strategic vision, plan, and staffing model that provides the training, resources, skills, and tools needed for the ASEAN sales team to meet and exceed their plan target.
  • Build and define learning paths for onboarding and ever-boarding training programs across all field audiences. Collaborate with APJ sales leaders and cross-functional teams to define, prioritize and align programs with local priorities and training opportunities
  • Perform detailed needs assessments in coordination with the Sales Leadership, Marketing, Services, Business Development, Solutions Architects, Professional Services, Partner team and Operations. Translate business needs into a sales enablement plan for each sales leader.
  • Develop and maintain an effective governance process focused on providing timely and targeted content for sales enablement and continuously improving the field knowledge transfer and learning needs.
  • Design and implement metrics to measure training programs and impact, effectiveness, appropriateness, and utility. Measure and report on the effectiveness of sales enablement investments.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

  • Experience in technology related sales support and/or business development
  • BA/BS degree
  • Experience in leading and managing teams as a manager of managers
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