About the Company

Tier 1 is the parent company and head office of clinic chains, East Coast Podiatry and Orchard Clinic. Successful candidates will be based at our head office at Lower Delta Road.
East Coast Podiatry is a specialist outpatient service for conservative treatment of the foot, ankle and associated structures of the lower limb. We are a leading private podiatry practice with an international team of podiatrists in four clinic locations of Singapore.
Orchard Clinic focuses on therapies that help with diastasis recti, incontinence, menopause and conditions associated with the pelvic floor region. Our proprietary therapy protocol combined with the latest technologies achieve fast and effective results.

About the Role

The Human Resource Manager will run the HR department in various HR functions, focusing on HR Operations, including recruitment, onboarding, employee relations, and administrative tasks.

Responsibilities

Recruitment and Onboarding

• Draft and post job advertisements on various job boards and social media platforms.
• Screen resumes and applications, and schedule interviews.
• Conduct initial phone screenings and coordinate interview schedules with candidates and hiring managers.
• Onboard new hires, including preparation of onboarding materials and conducting orientation sessions.
• Process and manage work passes

Employee Relations and Offboarding

• Maintain employee records and ensure they are up-to-date and accurate.
• Address employee inquiries regarding HR policies, benefits, procedures and grievances
• Implement employee engagement and retention initiatives.
• Organize staff meetings, training sessions, and team-building activities.
• Offboard hires, including calculation of final pay, conducting of exit interviews, etc.

HR Administration:

• Prepare and process HR-related documents, such as employment contracts, offer letters, and termination paperwork.
• Maintain HR databases and generate reports as needed.
• Support Finance department in payroll calculations
• Assist in the administration of employee benefits programs, including health insurance and retirement plans.
• Ensure compliance with employment laws and regulations.

Performance Management:

• Support the development and implementation of performance improvement plans.
• Assist in coordinating performance review processes.
• Track and document employee performance metrics.

Requirements

• Polytechnic / Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 year(s) of working experience in the related field is required for this position.
• Strong understanding of HR principles and practices; Employment Act & MOM regulations
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point) and/or Google Suite (Doc, Sheets, Slides, Forms)
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work effectively both independently and as part of a team.