c) Review business rules and service journeys, gathering requirement
specifications, engaging stakeholders, creating user journey maps and
wireframes, and providing support on updates to management;
d) Develop user stories, specifications, acceptance criteria, and create
detailed process maps to visualise, understand and streamline current
workflows and business processes;
e) Participate in daily stand-up meetings, sprint planning, sprint reviews &
retrospective sprints, and assisting in project management matters; and
f) Conduct and facilitate User Acceptance Test (UAT) and trainings for users,
and providing support services throughout the project. This includes
preparation of test cases and documenting the expected and actual results
for each test scenario in a clear and concise manner.
13. The Onshore IT System/Business Analyst shall meet the following qualifications
and skill sets:
a) Minimum 5 years of work experience as business analyst or equivalent
position. Handled large scale front-facing projects, with experience in
stakeholder engagement and comms management;
b) Bachelor’s degree in Business, Management of Information Systems,
Information/ Infocom Technology, or related discipline;
c) Proven and hands-on experience with IT project implementation,
specifically on user requirements gathering, IT business analysis,
application solutioning, UI/UX design and using testing software;
d) Experience in AGILE methodologies and Cloud platform projects,
preferably in using Jira, Figma, MS Visio, and Tricentis Tosca;
e) Strong analytical and problem-solving skills; Have a positive attitude and
good interpersonal skills, able to work and communicate effectively with
stakeholders to ensure business needs are met;
f) Possess strong communication skills with an excellent command of the
English language;
g) Must be organised and able to work with minimal supervision to ensure
tasks are well completed and project is on schedule; and
h) Experience in end user service journey design projects, and implementing
government projects would be an added advantage.
Job Type: Full-time
Pay: $6,000.00 - $10,000.00 per month
Work Location: In person