Singapore Job Openings

DFS VENTURE SINGAPORE (PTE) LIMITED

Operations Supervisor (International Freight)

Singapore

FULL TIME

September 23, 2024

The Operations Supervisor plays a pivotal role in managing international freight movements efficiently and seamlessly. As the primary liaison, the Supervisor engages with suppliers, Logistics Service Providers (LSPs), and internal stakeholders, addressing all global freight-related matters. This role requires proactive follow-up with internal teams on purchase order validation and close oversight of global shipment movements, as well as making critical decisions to resolve operational challenges in a timely and cost-effective manner.


Additionally, the Supervisor plays a key role in leading process transformation initiatives aimed at optimizing shipment workflows and enhancing global freight performance


What you’ll do

Supplier Management
  • Guide suppliers through the required processes, ensuring accurate documentation for shipment arrangements.
  • Validate POs meticulously; liaise with both suppliers and internal teams to address any validation discrepancies.
    • Work closely with suppliers to guarantee cargo preparedness for effective shipment consolidation.


Global Freight Management
  • Act as the primary liaison for suppliers, Logistics Service Providers (LSPs), and internal stakeholders, managing all global freight operations matters.
  • Oversee LSP performance, ensuring cost-effective execution of shipments within specified timelines and optimizing freight efficiency.
  • Collaborate with LSPs to identify solutions for global freight challenges, ensuring timely issue resolution and continuous improvement.
  • Ensure the preparation, accuracy, and timely submission of all required documentation and information for shipment execution (e.g., ISF filings).
  • Ensure adherence to shipping guidelines (including handling of dangerous goods, temperature control measures, etc.)
  • Solicit Ad hoc or Spot freight quotations to secure competitive pricing and enhance cost management strategies.
  • Monitor and track shipments daily, ensuring visibility of milestones and prompt communication of shipment exceptions to internal stakeholders.
  • Track key performance indicators, drive continuous improvement initiatives, and implement strategies to enhance operational efficiency and productivity.
  • Collaborate cross-functionally with internal departments—such as Merchandising, Planning, Finance, IT, and Warehouse Operations—to align freight management with overall business objectives.
  • Lead process transformation and cost-reduction initiatives aimed at improving operational efficiency.
Claim Management
  • Address cargo discrepancies with warehouse staff and coordinate LSP corrective actions
    • Initiate claims procedures against LSPs or cargo insurers when necessary.


Ideal Candidates
  • Minimum Diploma and above in logistics, supply chain or relevant disciplines
  • Minimum 5 years relevant experience
  • Self-motivated with an ability to meet tight deadlines
  • Strong team player with collaborative work style
  • Exceptional communication skills paired with attention to detail
  • Proactive approach towards problem-solving in freight operations
  • Professional conduct when interacting with all stakeholders
  • Proficiency in English is mandatory
  • Skilled in Microsoft Office Suite (Word, Excel)
  • Comfortable with the working hours in 12 pm to 9 pm (Monday to Friday) to cover Europe timezone.

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