Job Duties and Responsibilities:

• Handle daily Ranger Buddy operations, including sales, record-keeping, inventory checks/ control, and equipment preparation.

• Manage redemptions (programs & rewards) and any other relevant inventory.

• Provide information to guests on enquiries, applicable to both Ranger Buddy and general Mandai Wildlife Reserves offerings.

• Maintain general cleanliness of work area.

• Create a welcoming environment and provide excellent guest service.

• Proactive approach to engage guests as a brand ambassador, promoting the Ranger Buddy products.

• Address and resolve guest concerns.

• Support crowd control efforts and queue management

• Any other duties as assigned.

Job Requirements:

• Minimum GCE 'N' Level

• Preferably with prior customer service/hospitality experience

• Enjoys interacting with children

• Service-driven positive attitude with an outgoing personality

• Able to perform shift work, including working on weekends and public holidays.

• Able to stand for long hours, in both indoor and outdoor environment

Shortlisted applicants will be allocated to the different parks accordingly.