Singapore Job Openings
Zurich Insurance
Senior Account Engineer and Business Development Lead
Singapore
October 15, 2024
As a member of the Zurich Resilience Solutions (ZRS) APAC Management Team, lead the development of Account Engineering services and Business Development in ZRS.
Provide expert-level account management, risk assessment, improvement, and engineering services for customers and business partners. Develop and maintain long-term partner / customer relationships and mentor other risk engineers in value proposition development for their accounts.
- Sales & Distribution Strategy: Lead and execute strategy to achieve top-line goals/targets and key metrics, with corrective actions where needed – delivering profitable growth to plan.
- Strategic Relationships: Build long-term, profitable relationships with customers and partners, including commercial customers, captives, insurance intermediaries, and domestic insurer partners.
- High-Performance Culture: Implement and create a high-performance sales and account engineering culture.
- Performance Targets & Budgets: Establish and agree on key performance targets and financial budgets to optimize business performance in line with objectives.
- Complex Projects: Lead the implementation of complex projects as part of major change or business improvement initiatives involving multi-disciplinary teams.
- Risk & Compliance: Advise and instruct team members on risk and compliance policies to mitigate undue risk exposure.
- Process Development: Develop local sales and distribution processes and review relevant policies to ensure alignment with strategic business objectives.
- Senior Leader Relationships: Build relationships with senior leaders to understand and align plans with customer, distributor, or market needs/trends.
- Customer Cases & Claims: Investigate and review customer cases and claims, representing the organization in contentious cases for speedy resolution in accordance with regulatory requirements and company policies.
- Key Customer/Distributor Management: Manage complex, high-value customers/distributors, drive business development, negotiate terms of business, and achieve annual sales targets and business growth. Build and maintain close relationships with key customers and distributors in area/channel/segment, to manage (where applicable) negotiating terms of business where required.
- Team Leadership & Development: Lead a diverse functional team, set objectives, review performance, participate in selection/promotion decisions, and ensure staff have necessary skills to deliver team objectives, while modeling corporate values and creating a people management plan.
- Bachelor's degree or equivalent tertiary education including diplomas and certification, with relevant business experience.
- Strong awareness of key business drivers and strategic planning capabilities, including lateral thinking.
- Effective leadership with the ability to positively implement actions, manage performance, and develop/coaching skills.
- Excellent communication, influencing, and negotiation skills, including the ability to negotiate with third parties.
- Proven ability to network, build, and maintain successful relationships.
- Strong problem-solving skills with creative thinking and resilience.
- Self-motivated, goal/results-oriented attitude, and a good team player.
- Proven experience in customer/industry relationship management, risk assessment of complex/high-risk industries, or managing Risk Engineering programs for large/complex accounts.
- Demonstrated experience in sales management and distribution models with a track record of delivering sustainable growth.
- Experience negotiating at higher levels within an organization, with existing key account relationships being a significant benefit.
- Extensive experience in customer / industry – relationship management or direct work experience is preferred.
- Location(s): [[Singapore]]
- Recruiter name: [[Ahona Adhikary]]
- Closing date:
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