Responsibilities

• Schedule meetings with potential prospects to understand the service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance with sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Creatively seek and reach out to key decision-makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team
• Work with the Sales Manager to ensure that the team is kept up to date with technical knowledge
• Share experience and guide teammates especially in the absence of the Sales Manager
• Be willing and able to be an early adopter of new sales tools and/or sell new Ninja Van products

Requirements

• Minimum 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experience in sales negotiation, analysing pricing strategies and solutioning
• Experience in end-to-end sales pipeline management and closing large, strategic deals
• Experience in mentoring junior team members and working with Sales Managers to develop sales strategies
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Sales - Pipeline Management, Negotiation, Solutioning, Account Management
• Business Acumen - Understanding the organisation’s objectives, operations, market environment and ethical issues
• Interpersonal Skills - Ability to work as an individual contributor and with a team, influence stakeholders and manage conflict
• Mentorship - Willingness and ability to nurture junior team members
• Proficiency in Microsoft Office suite
• Proficiency in English (Reading, Writing & Speaking), strong advantage for those with added ability to speak a second language