Responsibilities
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, after-sales and seller-creator affiliation.

Responsibilities

• Responsible for developing forward-looking strategies or solutions for business security risks related to account security, bot behavior/scraping, and privacy data breaches, be responsible for the effect of security solution plans
• Collaborate with the tech, analytics, and algorithm departments to establish and improve systems for risk perception, identification, mitigation, and effectiveness measurement
• Build a comprehensive risk management framework that covers the entire business process, aiming to reduce key metrics related to account take over/fake accounts, bot traffic attacks, privacy data breaches, or associated fraud
• Engage with various business, operation, tech and security/risk stakeholders to ensure quick mitigation solve risk problems at scale
• Manage priorities and balance trade-offs between seller experience, user experience, creator experience, and platform performance/protection within the ecosystem

Qualifications
Minimum Qualifications

• Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related fields
• 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety
• Proficiency in SQL and data analysis is required, analytical, and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders
• Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written

Preferred Qualifications:

• Experience in e Commerce or Tech industry is a plus
• Fundamental understanding of statistics or Machine Learning based algorithms is a plus
• Fundamental technical understanding is a plus

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.