Singapore Job Openings

WhiteCoat

TPA Administrator

Singapore

FULL TIME

August 21, 2024

[#wearehiring] [If you are not viewing this at our career site, please go to tinyurl.com/wcgcareers for a better application experience]

White Coat (www.whitecoat.com.sg) is a regional digital healthcare provider founded and headquartered in Singapore, offering on-demand telemedicine services and other services through innovation and data-driven technology. White Coat’s core services include primary care tele-consultations, chronic disease management, health screening services and home-based medical services. As a digital healthcare leader, White Coat partners global insurance giant, AIA, large conglomerates and other government, and financial organisations to spearhead the way for wider access to affordable healthcare across the Southeast Asia region.

What We are Looking For
You will play an important role in supporting the development, implementation, and management of a high-quality network of healthcare providers by providing crucial administrative support to the TPA team.

Key Responsibilities

Create new user accounts on internal systems and management/ tracking of these user accounts
Ensure panel provider listings are updated at all times and sent to external stakeholders timely on a regular basis
Track all specialist referral requests and ensure that all requests are completed timely
Liaise with patients over phone calls, whatsapp or emails to assist their queries or guide them to complete making of specialist appointment
Scan and upload specialist documents and informing GP doctors of the updated specialist documents
Create invoices to clients and payment advices to clinics
Ensure that the invoices and payment advices are sent to external stakeholders timely on a regular basis
Liaise with Finance to ensure that all invoices and payment advices are in order and documented
Any other ad-hoc tasks as assigned

Qualifications & Requirements

Fresh graduates are welcome to apply
Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
Must have a strong sense of responsibility and accountability
Meticulous and detailed-oriented
Ability to work independently and prioritize tasks effectively

Why Join Us?

We are a GREAT PLACE TO WORK! 92% of our employees say it is a great place to work compared to 53% of employees at a typical Global company. While people are at the centre of what we do as an organisation, we can only do so if we do right by our people. And we know we can only get better by bringing in talents like you to grow together as we strive to become the healthcare provider and the employer of choice.

If you join us, you will become part of a diverse and inclusive team of passionate healthcare and technology professionals, a number that has been growing since we started in 2017. As we embark on our growth plan in the region, we will more than double our team as we move into 2023. Our team is led by some of the most experienced individuals in their respective fields.

What should you do next?
Go to our career page at tinyurl.com/wcgcareers, hit the apply button and we will be in touch!

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