South Africa Job Openings

Sanlam
Broker Support Manager
Pretoria
FULL TIME
November 4, 2024
- B. Degree – Financial management, business skills AIISA or FIISA or similar.
- 5 years’ relevant insurance experience.
- FAIS compliant.
- To understand, translate and champion the strategic and holistic needs of the intermediary partner and clients.
- To proactively manage the interdependencies within the team and cross functional.
- To keep the relationship managers team informed/updated on relevant issues.
- To ensure good intermediary relationship within the region.
- To ensure that Santam exceeds intermediary service level expectations.
- To identify and implement innovative cost-effective delivery solutions.
- To manage and lead a real team of service consultants to support the coordinated intermediary approach.
- To facilitate constructive team work dynamics.
- To monitor and respond to market trends and developments.
- To monitor and track the utilisation of resources.
- To evaluate and help implement processes to improve service flow and faster delivery.
- To monitor and track the implementation against business/ portfolio plan.
- To see the bigger picture and influence the relationship managers and service consultants at a tactical and operational level.
- To ensure and deliver on growth and profitability targets across Santam group lines of business.
- General legal knowledge.
- Underwriting principles.
- Relevant experience in terms of managing relationships with business partners.
- Leadership.
- Portfolio management.
- Appreciation of industry issues that affect risk management.
- Team leader or managerial experience.
- Knowledge and experience of strategy formulation and implementation.
- Project management experience.
- Knowledge of operations in terms of process and systems design.
- Solid communication and negotiation skills.
- Driving strategy.
- Commercial orientation.
- Client focus.
- Enabling innovation.
- Change leadership.
- Continuous learning.
- Emotional intelligence.
- Integrity.
- Team-focussed leadership.
- Talent enablement.
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