About the role:

What you will be doing:

• Production of employee documentation including offer letters, contracts, variations to contracts, and other related documentation which includes, but is not limited to, reference probationary reviews, absence management, the disciplinary process; handling grievances, performance management, the redundancy process and TUPE. Also responsible for reviewing documents produced by other members of the team to ensure attention to detail.
• Maintenance of employee records by updating the HR Database (Sage), Peakon ( People Engagement Tool), Greenhouse (Applicant Tracking system) and with any employment changes, filing and ensuring compliancy.
• Managing the administration for on-boarding of new starters, creating and updating HR documents such as contracts and offer letters, assisting with the induction, ensuring background and reference checks are completed. Understanding all legislation for new starters across all responsible markets and ensuring we are compliant at all times.
• Enhance processes for onboarding, offboarding and all other employee lifecycle events
• Support and advise managers and employees with incoming HR queries, by telephone, email and other correspondence in a professional and efficient manner – with the support of the People Partner when needed
• Supporting the employee performance appraisal process and compensation planning process
• Liaise with payroll and finance on people related issues and support with HR audits
• Understanding employment law and best practice and reflecting this in day-to-day support
• Manage Safer Recruitment – References, RTW, Data Protection etc
• Support the HR (People) Partner in setting up and improving processes to ensure continued best practice
• Continue to build and instill a customer service culture through proactive, compassionate and accurate guidance and support to the business
• Maintain appropriate level of process, program, and policy knowledge in order to assist team members
• Complete ad-hoc projects, reporting, and tasks and analyse data to be able to provide accurate statistics where required
• Managing all HR operational tasks –ensuring we are "audit ready" and our processes run effectively and smoothly. Ensure every aspect of the employee lifecycle is documented and stored appropriately
• Action and oversee the payroll process and ensure the information passed to payroll is accurate. Support team members with training on this process where needed and be a point of contact for the payroll and finance teams with any queries from the information we have provided.
• Leading Maternity and Paternity conversations
• Support the People Operations Partner in identifying inefficient processes and working to find a solution (including automation) that fits the scale of growth the business is predicted
• Support the People Operations Partner with the day to day running of the team to ensure we are completing all tasks within SLA and to a good standard.
• Support the People Operations Partner with auditing all data on the system to ensure it is 100% accurate at all times and provide training and support where needed.
• Work alongside People Operations Partner to align EMEA process to ensure both are working in silo
• Be a vocal member of the team such as leading meetings, sharing opinions and collaborating with other departments in the People Team regularly.
• Regularly collaborate with People Partners and other stakeholders within the business to provide administrative support and advice