About MSF
Doctors without Borders (MSF) is an international, independent, medical humanitarian organisation committed to two objectives: providing medical assistance to people affected by armed conflict, epidemics, healthcare exclusion, natural and man-made disasters; and speaking out about the plight of the populations assisted. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. Today, MSF is present in more than 70 countries, where thousands of MSF doctors, nurses, logisticians, water-and-sanitation experts, and other medical and non-medical professionals work together to bring essential health services to people caught in humanitarian crises.

MSF SA’s fundraising department is responsible for raising private funding, predominantly from individuals via mass marketing campaigns or one-to-one strategies, but also from Corporates, Trusts Foundations and Legacy, to support our humanitarian mission and our activities in the Southern African region.


Department: Fundraising
Location: Johannesburg
Type of Contract: Mandated position: 3 years plus possibility of extension of 3 years.


Purpose of the job:
Develop and manage the implementation of the fundraising strategy of MSF-SA, through the direction of the team, in order to maximize the contribution of continuous resources to the MSF Movement. The role is to develop and implement a strategy to generate nett income aiming to meet or surpass a nett income target in line with MSF fundraising mission and principles. To increase the return on investment of the actions, ensuring the sustainability of the fundraising actions in the long term, diversifying the channels and adapting them to the South Africa society profile.


Reporting to: The General Director and working with MSF Southern Africa Fundraising team, international office team and movement-wide colleagues in a similar position.


Direct report team: 1 acquisition manager, 1 retention and loyalty manager, 1 database manager, 1 head of philanthropy and 1 business intelligence analyst currently.

DUTIES AND REPONSIBILITIES:
Strategy & Planning:

• Develop and implement the donation strategy (regular and one-off), from acquisition to relationship actions, to ensure the sustainability of incomes and return of investment (ROI).
• Develop and maintain effective supporter journeys for the development of relationships and retention.
• Develop and implement a corporate, Foundation, Legacy and major donors’ strategy by customizing the fundraising actions, in order to ensure the development and growth of these relations.
• Develop prospecting strategies to increase the individual donor base and philanthropic donor pool.
• Responsible for the security of all donor's information storage on the database and in any other platform, through the control of processes and procedures, to minimize legal and criminal risks and to safeguard the image of the MSF brand.
• Promote and support alignment between the activities of the Communication and Fundraising department, in order to follow the same communication strategy and preserve the organizational brand.
• Develop the leaderships on the team, using management tools, in order to keep high performance and achieve the area goals.
• Ensure that all fundraising actions are in accordance with MSF principals.
• Actively participate on the debates with the Fundraising areas of other MSF sections, meeting the demands and contributing to the whole movement.

Financial Planning and Budget Management:

• Lead the annual plan planning process to produce effective strategies to achieve income targets across the range of income streams (including provision of the calculation bases).
• Produce cost-effective budgets to achieve action plans.
• Monitor and tracking the income and expenditure.
• Ensure the Fundraising Department is kept within budget.

Staff Management:

• Agreeing objectives and work plans.
• Manage activity progress and performance through regular one-to-one line management discussion.
• Plan the personal development programme for team members in all relevant skills.
• Undertake performance reviews.

QUALIFICATIONS/JOB REQUIREMENTS
Education and experience:

• Master’s degree preferential; minimum of a graduate degree essential.
• 3 – 5 years’ experience in a similar position (FR Director, or Deputy Director, or Head of a Fundraising Unit).
• Experience of developing and implementing strategic and business plans.
• 5+ years in different marketing areas (online, offline, general medias, branding and communication).
• Knowledge of the fundraising environment and of a range techniques and disciplines which will support the cost-effective generation of income for MSF Southern Africa.
• 5+ years in leadership management.
• MSF experience preferred but not essential.

Skills and competences:

• Brand position strategy, direct marketing tools, results analysis, team development, results tracking, innovations and marketing trends.
• Effective dissemination of information to large, diverse groups Essential Skills and Knowledge.
• Strong leadership skills.
• Critical analysis of the political and economic context in order to develop strategies.
• Analysis of the feasibility of outsourcing, management and selection of suppliers.
• Excellent analytical, organizational and communication skills.
• Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently.
• Result and quality oriented.
• Initiative and innovative creative thinking.
• Adaptability to deal with possible adversities.
• Good interpersonal skills.
• Energy, enthusiasm and talent to work towards ambitious goals.
• Commitment to MSF’s core values and strategic direction.
• Familiarity with and interest in international aid/relief, humanitarian, medical, social justice and/or global political issues.
• Adhere and Commitment to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, and Empowerment.
• Adhere to the MSF Behavioural Commitments.

Remuneration and resources:

• Resources needed such as working space, computer, internet, stationery, and other resources will be made available.
• Position Level: 11.
• Basic Salary: R70 588,95
• 13th Cheque in November.
• 100% Medical aid contribution.
• 10% additional pension allowance.
• Transport allowance.
• Cell Phone Allowance.

Closing date: 20 September 2024
Start date: January 2025.

Please note that only shortlisted candidates will be contacted.

NB: Information
The protection of your personal data is important to MSF Sn A. By submitting your application, you consent to MSF using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your personal data will be treated confidentially. MSF Sn A will not use your personal data in any other way not foreseen for purposes of recruitment.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation, and all other diversity characteristics.