BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY


Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for e Commerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.


At DHL Supply Chain South Africa we’re looking for…


Vacancy


Logistics: Specialist


Role Outline


To lead the strategic analysis, optimization, and implementation of all operational processes and systems within the Consumer & Retail sector, ensuring the operation achieves
maximum efficiency and continuous improvement.


Key areas of responsibility include:

• Lead the analysis end-to-end operational processes to find efficiencies and create standardisation;

• Develop and implement new and standardized operational processes and systems to support efficient operation. Identify and resolve problematic processes and/or system outputs, providing efficient and effective solutions to operations;

• Provide timely and accurate management information and reports to senior management and customers as required;

• Benchmark operational processes and systems, aligning with best practices and industry trends;

• Guide site-level teams to ensure compliance with operational standards;

• Align operational solutions with relevant internal and external stakeholders;

• Support IT, Projects, and Operations teams with the implementation and upgrade activities on sites, ensuring delivery within timescales and agreed budgets;

• Drive cost containment and cost savings through the development of efficient processes and systems;

• Support the delivery of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to customers;

• Identify areas of opportunity for improvement within operations;

• Actively involve and support change initiatives;

• Support internal decision-making processes by presenting accurate, fact-based information for critical review and approval, in both presentation and report forms;

• Interface effectively with Site Teams, IT, Solutions Design, Projects, and Business Development departments to gather information and support the development of efficient, cost-effective solutions;

• Ensure site compliance with policies and procedures as per SOPs, with the support of Senior Management Teams (SMTs);

• Built and maintain strong relationships with key decision makers and establish customer network on a working level (coach network);

• Ensure that new processes are followed and maintained in order to reap projected benefits;

• Support in the Monitoring of KPIs, quality standards and performance targets;

• Coordinate the resolving of operational issues and push for process improvements;

• Collect and share knowledge and best practices;

• Review input from opportunity team, ensure quality and commercial standards are met;

• Analyse collected data together with operational and functional experts and provide strategies for cost saving and efficiency

Qualifications


Matric (Essential)


Degree or equivalent qualification (Essential)


Tertiary Qualification (Logistics, Business) (Advantageous)


5 year warehousing/logistics sector experience


Skills/Competencies/Experiences


Excellent interpersonal skills


Ability to follow work procedures and safety rules


Ability to read, understand, and follow directions/instructions


Ability to communicate effectively with team members


Excellent written and verbal communication


Self-starter


Ability to work under pressure


Excellent Microsoft Office Suite skills


Excellent Systems knowledge


Good Problem solving & Follow through ability


Languages

English - verbal and written.