Job Advert Summary

TB HIV Care (THC), in existence since 1929, is an internationally recognised non-profit organisation. We provide health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. THC provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly-evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care
Purpose of the position:
The application developer, under the direct supervision of the Information Systems Manager, will be responsible for the design, development, integration, configuration, and implementation and support of information systems used within the organisation, both transversal as well as programmatic.

Minimum Requirements

• BCom (Information Systems) degree or equivalent qualification
• At least 3 years of hands-on experience providing support for Microsoft Windows and Microsoft Office applications on desktop and laptop PCs
• Possession of Microsoft Certification PL-900 Power Platform required
• Proficiency in Microsoft Power BI, Power Apps, Power Automate, and Office 365
• Strong familiarity with MS SQL, Dataverse or similar database systems
• Working knowledge of Java Script, Python and JSON advantageous
• Clear criminal record

Duties and Responsibilities

Development Responsibilities

• Design and craft bespoke Power Apps solutions tailored to fulfill business objectives
• Automate workflows utilizing Power Automate to enhance operational efficiency
• Ensure timely project delivery within designated timelines
• Collaborate with the BI team to integrate reporting requirements seamlessly into final solutions
• Uphold professional standards and organizational branding in all developed solutions
• Assist the Information Systems Manager in evaluating scope, requirements, and detailed designs to align with unit needs
• Maintain comprehensive documentation for all information system processes.
• Engage with business stakeholders to ensure successful implementation of Power Platform solutions
• Gauge end-user satisfaction with Power Platform solutions through surveys and feedback mechanisms

Systems Support Responsibilities

• Conduct training sessions for end-users and offer ongoing support for Power Platform applications
• Manage system support requests and follow up on updates
• Prioritize and resolve issues, reducing turnaround time for bug resolution
• Provide continuous assistance to all users of information systems
• Assist in the installation, configuration, and maintenance of software associated with computer systems
• Collaborate with vendor support contacts to address technical issues with end-user software
• Monitor application performance and response times, optimizing configurations as needed
• Stay abreast of the latest Power Platform features and best practices
• Mentor and guide junior staff members as required

Project Management Responsibilities

• Ensure project deadlines are met and communicate any delays promptly, along with the rationale
• Identify bottlenecks and escalate issues to stakeholders for resolution
• Collaborate with the IS team and business units to develop project frameworks and specifications accurately and punctually
• Coordinate with the infrastructure team to align on database decisions, management, and maintenance

People Management Responsibilities

• Facilitate timely and proficient recruitment and training of team members
• Communicate high-level plans to team members, providing appropriate follow-up and support
• Participate in the performance review process, offering constructive feedback
• Proactively manage team members to maintain quality standards
• Address internal and external people challenges promptly and effectively
• Ensure team members adhere to administrative requirements such as timesheets and leave management