South Africa Job Openings

iKhokha

Regional Retail Lead

Johannesburg

FULL TIME

September 13, 2024

Company Description
i Khokha is a place where chance takers become change makers. At i Khokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.


Job Description

i Khokha is looking for a Regional Retail Lead to be based in Johannesburg.

This role would suit someone who is a confident and passionate trainer, with an eye for detail and excellent communication skills. You should love the open road too. Travel is a core component of this role.
So, what will you do?
You will focus on device sales, stock availability, product visibility, training of formal retail and informal retail personnel on all i Khokha product offerings and processes and building strong relationships with our retail partners (Store managers, Sales Managers, Department Managers, Store Sales consultants).
You will have a team of direct reports, both in the formal and informal Retail environment and will drive the above mentioned disciplines through their direct report
In addition to the above, you will:
  • Responsible for devices sales and activation, within designated territory.
  • In store and informal activations will be required from time to time
  • Sales reporting to be done as and when required.
  • Ensure that stock shortages are escalated through to the relevant channels early and effectively.
  • Stock level reporting disciplines to be driven through instore agents.
  • Deliver insights to management and propose improvements to better manage stock availability.
  • Develop and execute in-store i K training programs to support staff representing/selling i K products in retail partner stores.
  • Provide reports on completed training programs and deliver insights to management on proposed improvements.
  • Foster strong and trustworthy relationships with retail partners in your region.
  • Liaise with in-store consultants to drive promotional activity, competitions, and incentives to support i K sales.
  • Analyse market insights to determine industry and customer trends and propose opportunities to management to action within your region.
  • Research and identify opportunities for continuous improvement on training, increasing retail instore sales and relationship building across all regional stores in your portfolio.
  • Collect competitor information and provide feedback reports based on your analysis.
  • Be responsible for all stores within your regional territory and ensuring KPIs are met.
  • Product visibility and accessibility for end consumers.
  • Negotiations at a store level to consistently improve product visibility and cross merchandising.
  • Responsible to fully adopt the companies chosen platform to monitor and measure instore agent activity
  • Drive the discipline of logging required activity on the chosen system
  • Responsibility for ensuring that direct reports are using the chosen system as is required.

Qualifications
  • Matric
  • University degree/ National Diploma in Marketing, Sales or similar – desirable
Deal Breakers:
  • At least 3 years sales operations, retail sales or field sales experience of which 1 year must be servicing a big retailer within SA retail sector and managing a team of people.
  • Proficient in English and other South African Languages.
  • Has a strong background in consumer electronics / technology
  • Organizational and planning ability.
  • Solutions oriented and excellent team-worker
  • A confident and assertive communicator with strong influencing and negotiation skills.

Additional Information
Perks of joining the Tribe

  • Work in a high-growth company with tangible results you're accountable for.
  • Enjoy hybrid, remote, and in office work models.
  • Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
  • Visionary leadership.
  • Seize the opportunity for study leave.
  • Access to on-demand learning at your fingertips.
  • Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
  • If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
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