South Africa Job Openings
iKhokha
Regional Retail Lead
Johannesburg
FULL TIME
September 13, 2024
Company Description
i Khokha is a place where chance takers become change makers. At i Khokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
i Khokha is looking for a Regional Retail Lead to be based in Johannesburg.
This role would suit someone who is a confident and passionate trainer, with an eye for detail and excellent communication skills. You should love the open road too. Travel is a core component of this role.
So, what will you do?
You will focus on device sales, stock availability, product visibility, training of formal retail and informal retail personnel on all i Khokha product offerings and processes and building strong relationships with our retail partners (Store managers, Sales Managers, Department Managers, Store Sales consultants).
You will have a team of direct reports, both in the formal and informal Retail environment and will drive the above mentioned disciplines through their direct report
In addition to the above, you will:
Qualifications
Additional Information
Perks of joining the Tribe
i Khokha is a place where chance takers become change makers. At i Khokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
i Khokha is looking for a Regional Retail Lead to be based in Johannesburg.
This role would suit someone who is a confident and passionate trainer, with an eye for detail and excellent communication skills. You should love the open road too. Travel is a core component of this role.
So, what will you do?
You will focus on device sales, stock availability, product visibility, training of formal retail and informal retail personnel on all i Khokha product offerings and processes and building strong relationships with our retail partners (Store managers, Sales Managers, Department Managers, Store Sales consultants).
You will have a team of direct reports, both in the formal and informal Retail environment and will drive the above mentioned disciplines through their direct report
In addition to the above, you will:
- Responsible for devices sales and activation, within designated territory.
- In store and informal activations will be required from time to time
- Sales reporting to be done as and when required.
- Ensure that stock shortages are escalated through to the relevant channels early and effectively.
- Stock level reporting disciplines to be driven through instore agents.
- Deliver insights to management and propose improvements to better manage stock availability.
- Develop and execute in-store i K training programs to support staff representing/selling i K products in retail partner stores.
- Provide reports on completed training programs and deliver insights to management on proposed improvements.
- Foster strong and trustworthy relationships with retail partners in your region.
- Liaise with in-store consultants to drive promotional activity, competitions, and incentives to support i K sales.
- Analyse market insights to determine industry and customer trends and propose opportunities to management to action within your region.
- Research and identify opportunities for continuous improvement on training, increasing retail instore sales and relationship building across all regional stores in your portfolio.
- Collect competitor information and provide feedback reports based on your analysis.
- Be responsible for all stores within your regional territory and ensuring KPIs are met.
- Product visibility and accessibility for end consumers.
- Negotiations at a store level to consistently improve product visibility and cross merchandising.
- Responsible to fully adopt the companies chosen platform to monitor and measure instore agent activity
- Drive the discipline of logging required activity on the chosen system
- Responsibility for ensuring that direct reports are using the chosen system as is required.
Qualifications
- Matric
- University degree/ National Diploma in Marketing, Sales or similar – desirable
- At least 3 years sales operations, retail sales or field sales experience of which 1 year must be servicing a big retailer within SA retail sector and managing a team of people.
- Proficient in English and other South African Languages.
- Has a strong background in consumer electronics / technology
- Organizational and planning ability.
- Solutions oriented and excellent team-worker
- A confident and assertive communicator with strong influencing and negotiation skills.
Additional Information
Perks of joining the Tribe
- Work in a high-growth company with tangible results you're accountable for.
- Enjoy hybrid, remote, and in office work models.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
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