South Africa Job Openings
iKhokha
Receptionist
Umhlanga
FULL TIME
September 6, 2024
i Khokha is a place where chance takers become change makers. At i Khokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
Think you’ve got the charm to rock our front desk?
We’re on the lookout for a vibrant, people-loving Receptionist to own the front desk and keep things running smoothly. If you’re the kind of person who can juggle tasks with a smile, thrive in a fast-paced environment, and make everyone feel welcome, then it's time to join the i Khokha hustle!
Sound like you? Let’s chat!
So, what will you do?
You will be the first point of contact for i Khokha by welcoming merchants and service providers who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
In addition to the above, you will:
- Serve as the first point of contact for merchants, visitors, service providers and employees, ensuring a welcoming and professional environment and that they are attended to.
- Answer, screen and route incoming phone calls with clarity and efficiency; take accurate messages and relay them promptly.
- Manage visitor sign-in procedures, issue visitor badges, and inform relevant staff of arrivals. Ensure compliance with security protocols.
- Provide exceptional service to clients and visitors, addressing inquiries and resolving issues with a positive and helpful attitude.
- Ensure the reception area is clean, organised, and presentable at all times.
- Address or escalate any issues promptly to maintain a professional appearance.
- Receive, sort and distribute incoming mail and packages; prepare outgoing mail and packages and arrange for courier services as needed.
- Perform general administrative tasks.
Qualifications
- Grade 12 National Certificate
- Clear command (verbal and written) of the English language.
- Strong communication and interpersonal skills, with the ability to interact effectively with a diverse range of individuals.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) advantageous.
- Excellent organizational and multitasking abilities.
- Strong attention to detail and the capacity to handle various tasks efficiently.
- High level of professionalism, including a professional appearance and courteous demeanour.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Ability to adapt to changing priorities and handle unexpected situations calmly and effectively.
Additional Information
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
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