Sales Adviser (Cape Town) - Pipeline - South Africa Job Openings

South Africa Job Openings

Sanlam

Sales Adviser (Cape Town) - Pipeline

Cape Town

FULL TIME

October 8, 2024

CAREER OPPORTUNITY

Santam Direct have positions available for Sales Advisers who will be based in Bellville, Cape Town

JOB DESCRIPTION

The successful candidates will offer world class products and services to clients, whilst achieving sales targets in an inbound and outbound call centre environment.

KEY RESPONSIBILITIES

Meeting sales targets
Quality (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes)
Offering outstanding customer experience
Strict adherence to scheduling

QUALIFICATIONS AND EXPERIENCE

Matric/ Grade 12
RE Certificate (advantageous)

Minimum 30 Personal Lines Short-term Insurance credits (advantageous)
Minimum 2 years’ experience within a sales inbound/outbound call.
Fluent in English and one other official language.
Compliance with FAIS Fit and Proper criteria i.e. minimum experience and competency requirements, which can be obtained while working under supervision.
Be available to work shifts as well as overtime.
Solid sales track record.
Knowledge of short-term insurance processes, procedures and business rules advantageous.
Clean track record in terms of adherence to quality standards and compliance.
Consistent target achievement.

SKILLS

Excellent telephonic etiquette
Selling skills
Computer literate (MS Office package).
Client service oriented
Negotiation skills
Deadline and results-driven

COMPETENCIES

Analytical Thinking
Information Seeking
Drive for Results
Takes initiative
Emotional self- control
Customer service orientation

SPECIFIC REQUIREMENTS

There will be a probationary period for three months, which consist of the following two phases:

four week training period after which your knowledge will be assessed; and
on a job evaluation phase during which progress will be measured against your ongoing ability to meet a set sales target.

ABOUT THE COMPANY

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

We regret to inform you that this job opportunity is no longer available as it has expired

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