Designation:

Senior Sport Content Specialist

Category:

Super Sport

Level:

Senior

Closing date:

20 Sep 2024

Position Type:

Permanent

Location:

Multi Choice City

Job Description:

The Organisation

The Multi Choice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, Super Sport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Key Customers
Supersport Content division, Acquisitions, Showmax Content Ops, Marketing, Product & Tech team
Location
Johannesburg

Purpose of the Position

• To work with the Senior Manager and content teams to structure and guide the Sports content strategy, acquisitions and planning of Sports across multiple Platforms and to include Showmax.
• This individual is the link between Platforms, Acquisitions, Production, Social and Marketing.
• This individual will be responsible for sport manuals across all genres, special events, special programming, the execution thereof and the tiering of sport content for SA and MAH.
• This individual will have access rights holder’s portals and retrieve content that can be used across multiple platforms within the business.
• Schedulling of Super Sport OTT channels on DStv stream and other scheduling responsibilities.
• To work with multiple stakeholders to continuously improve workflows and services with a focus on optimal content discovery and improved client services
• This individual will also look after Showmax and OTT content as well as the growth of our OTT and SVOD products and offerings.
• Determine the SS Catch up and VOD editorial content offering. Key Performance Objectives
  Tasks
  Strategy and Planning
  
  Administration
  
  

• Drive Content Discovery and navigation of content across multiple platforms including Showmax ensuring seamlesss viewing on servicing various devices.
• Analyse content performance and adjust content plans/strategies accordingly.
• Analyse content discovery metric performance (promo rows, billboards, asset weights) and manage updates in line with content strategies and analytics.
• Drive content discovery through the creation of themes based on public/external events, current trends and industry activity.
• Drive the creation and implementation of scheduling plans / strategies.
• Research and keep abreast of new industry content and consumption trends and how to support content innovation in the digital and VOD space.

• Facilitate monthly presentations to Programming Head of Department for approval across content selection.
• Liaise with Acquisitions regarding license availability and extention times for SVOD on Showmax.
• Daily and weekly sport reporting on events and hours of broadcast. General
  
  • Manage process flows and deliverables between Super Sport, EPGenius and Showmax.
  • Identify events for Promotions through callaboration with Programming, Media Planners, Showmax, SS Marketing, MCSA and MAH Marketing.
• Support business with any new developments

• Daily management and monitoring with operations for delivery and Maintenance through Synergy and EPGenius.
• Create monthly, quarterly and annual content plans and schedules in line with Super Sport content strategy.
• Update catalogue based on confirmed events.
• Create accurate content schedules which include all metadata (license periods, deletion dates, territories, images, promotions).
• Work with marketing and media planners to drive content acquisition and engagement outputs.
• Work with Auxplat regarding SVOD events for Showmax.

• Act as a link between multiple business units, Platforms, Acquisitions, Production, Social and Marketing.
• Plan and determine the weekly and monthly catch up content slate.

Reporting

• Manage the generation of weekly, monthly, quarterly and annual reports, which will guide internal and external operations regarding the various stakeholder content workflows. Projects
  
• Keep abreast of new developments in technology and industry trends regarding exchange of material and information, analytics & content discovery

• Maintain a customer centric approach to problem resolution by reaching out to other departments to ensure optimal solutions and customer satisfaction.

• Seek opportunities to continuously improve on delivery/processes/procedures to ensure success of business processes Qualifications
  
• Relevant BA degree
• Post graduate degree would be advantageous Experience & Skills
  
• Minimum of 5years’ experience in Content acquisitions/distribution (licensing, structuring and drafting pay or free TV agreements)
• Practical industry experience (Sports content consumption and viewing trends, content protection/security, VOD
• International market (acquisitions/distribution) experience will be an advantage
• Strong Understanding and experience of the VOD market
• Excellent communication, analytical and organisation skills
• Ability to work under pressure, quickly and accurately
• Assertiveness, attention to detail, performance driven, goal orientated, ability to build relationships, with a Customer service orientation
• Flexibility and adaptability to change Competencies
  
• Knowledge & Passion for Sports
• Content Discovery
• Meta Data Management and Optimisation
• Project Management
• Research and Reporting
• Data Analysis
• Content Rights Management
• Content Management Systems
• Stakeholder Management Behavioral Competencies
  
• Relationship Building
• Decision Making
• Critical Appraisal
• Conflict Resolution
• Decision Making
• Critical Appraisal
• Persuading & Influence
• Coaching
• Holistic Thinking