South Africa Job Openings

AVI Limited

Spitz - Store Admin Manager - Loch Logan, Bloemfontein

Bloemfontein

FULL TIME

November 11, 2024

THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes THE SPITZ GROUP a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.
Spitz
Starting with just one store in Johannesburg's CBD back in 1968, Anthony and David Spitz kicked off SPITZ. Fast forward to today, and SPITZ has blown up, becoming the go-to spot for top-tier international brands. Talk about a glow-up!

The Role
Dedicated to delivering exceptional customer service, you will play a vital role in assisting customers and achieving set sales targets. Your commitment to excellence will ensure that each customer interaction reflects our brand’s high standards, while your focus on goals drives both personal and team success.
Line Manager: Store Manager

Job Duties:
Ensure adherence to policies and procedures as per the admin policy

Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists
Perform daily tasks eg. declarations, prepare cash for banking and collection
Calls logged to rectify issues (stock, maintenance, cash etc)
Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and adherence to deadlines

Cash control

Adequate POS training and support is given to staff
Cash control and banking processes are followed daily
Cash variances are investigated, followed up on and cleared
Manual transactions are captured timeously once the store is back on line

Stock Control

Adequate stock management training and support is given to staff
Stock management processes are followed daily
Stock variances are investigated, followed up on and cleared
Weekly and Quarterly stock counts and takes are prepared for and conducted accurately
Shoe pairing exercise is completed weekly
Write offs are controlled adequately

Care taking of the Store in absence of the Store Manager

Store is opened and trades as per requirement
Customer relations are maintained
Adequate staffing and planning is in place
Instructions and to-do lists are followed
Disciplinary action takes place, where necessary
HR relations are maintained

Customer Service

Development a service ethic culture within the store environment
Internal and external customer relationship building
In store coaching and on-going training of skills
Role model customer centricity and service excellence

Minimum Requirements:

Complete Matric/Grade 12 qualification
Tertiary Retail Qualification will be to your advantage
Minimum 4 years’ retail experience (Fashion and Footwear preferred)
1 year administration management experience

Additional Requirements:

Excellent numerical ability
Stock and cash management
Retail admin disciplines
Meeting Deadlines
Building Relationships
Detail Orientated
Team Player

Join The Spitz Group and enhance the customer experience with our premium brands!

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