회사 설명
With manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing. We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma/biotech and agrigenomics. Our integrated portfolio of products, services and expertise supports our purpose of Science for a Safer World and we have embodied our mission by working with customers to enable research into life-altering treatment for disease and illness worldwide. We are currently seeking candidates who are up for the challenge of operating in a high-growth, purpose-driven organisation.


직무 설명

• Job Purpose

The Strategic Account Manager will have primary responsibility for revenue and growth of Strategic account in Seoul South Korea, to work with the LGC senior Management on strategic initiatives to enhance relationship with customer and improve profitability and revenue for Diagnostics and Genomics product lines. The individual will function as an on-site technical and operational support advocate for Strategic account and be able to effectively and efficiently relay communication bidirectionally between LGC and Strategic account critical functional teams across R&D, Customer Service, and IT to ensure exceptional services and support to the Strategic account. The role will be based out of Seoul, Korea, reporting to commercial and shall act as the bridge with our Custom Oligonucleotide Manufacturing Unit in California. Having intricate knowledge of customer’s changing needs and the ability to coordinate projects, manage expectations and serve as interface between Strategic account Seoul Korea and LGC Biosearch in USA. The role shall readily pick up technical knowhow in Oligo synthesis, offer in-house technical expertise and support, while also having skills-sets to manage customer expectations and address challenges professionally. The role shall also include working with Strategic account intimately to understand their new product development and operational improvement projects and be able to leverage and offer the broader range of products across our Diagnostics and Genomics division into Strategic account.


This role requires a blend of laboratory process knowledge, understanding of scientific techniques and associated applications, strong organisational skills and project management skills, client communications, client management and service, product expertise, and critical thinking.


The Strategic Account Manager shall also be taking on a secondary role in coordinating and managing the day to day liaison of South Korea Distributors across our Diagnostics and Genomics portfolio working closely with Managers of the regional APAC commercial team.


Key Responsibilities

• Manages and achieves new sales results as assigned by leading a strategic sales process. Accountability includes revenue, and unit goals. This role will require networking at various levels within targeted client organizations from C-level executives to lab scientists and support personnel, and will include facilitation of ideation and vision sessions, proposal development, negotiation, and contracting within corporate guidelines to achieve results. The account manager will be expected to manage a solution-oriented sales process that will involve various resources and projects during the sales cycle Responsible to formulate commercial agreements, ensuring approvals in line with company policy, licensing and legal requirements.
• Facilitates quarterly business reviews with strategic customers to present and review current business and clearly understand direction and key projects within customers, enabling growth within current customer base and forward capacity planning.
• Primary contact for all customer and LGC Biosearch communications and projects
• Key point for technical queries between customer and Biosearch operations / Tech support
• Coordinate product delivery requirements between the customer and production
• Communicate customer forecasts and production priorities
• Facilitate efficient delivery of product from manufacturing to the customer site
• Improve transit time of product from Customs to the customer production site
• Support the sales organization during the sales process as the primary technical resource
• Assist with the development of application notes, user guides and other documents necessary to drive sales in the Asia Pacific region
• Provide input to strategic planning & New Product Development reviews

자격 요건

• Fluent in Korean and English – speaking, reading, and writing
• Minimum Bachelor of Science Degree in Life Sciences
• Knowledge of PCR & q PCR applications
• Knowledge of Synthetic Oligo Synthesis preferred
• Significant experience in a customer-facing role and previous Key or Strategic Account manager experience will be a plus.
• Strong project management experience
• Strong organizational skills
• Strong communication skills

추가 정보
ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld