Spain Job Openings
Groupe Kering
BALENCIAGA Sales & Client Advisor
Barcelona
FULL TIME
November 5, 2024
While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.
Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director.
The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.
- To develop and maintain good product knowledge and provide excellent customer service
- An understanding of current products, trends and collections and ensuring that customers are informed and aware
- To replenish stock and maintain high standards of merchandise and product presentation
- Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
- Keep up to date with customer requirements and operating procedures
- Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
- To ensure that all procedures and policies are understood. To carry out work according to those standards.
- Personal appearance and presentation must be strictly in line with company standards
- Adheres to Security and Health and Safety regulations
- Opening & closing the Store according the needs of the business, in line with Company security rules
- To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.
- Previous experience in a similar role
- Experience in a customer service role with face-to-face customer contact
- Ability to adapt to frequent change and a high-pressure environment
- Ability to initiate contact and communication
- Motivated by being a team player with a common goal
- Excellent communication and interpersonal skills with the ability to build and maintain relationships
- A strong team player and considerate of colleagues
- Ability to speak fluently Spanish and English. A third language is highly advantageous.
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