Spain Job Openings
AMSpace Recruitment Consultancy
Customer Service Sales Representative Belgium French in...
Barcelona
FULL TIME
September 11, 2024
Location: On-site, Barcelona, Spain (SELVA DE MAR 129)
Project: High Tech Industry
Contract Type: Indefinite, Full-time
Shift Details: Monday to Friday
Salary: €20,000 annually + €2,000 in benefits
Overview:
Join our high-tech project in Barcelona as a multilingual Customer Service Sales Representative. Utilize your language skills to handle post-sales customer requests and drive additional sales through excellent customer service and proactive engagement.
Responsibilities:
- Handle inbound inquiries via calls, emails, and chat regarding customer post-sales requests.
- Provide fast and effective responses and resolve issues collaboratively with internal business units.
- Create and follow up on quotes with a focus on cross-selling and up-selling.
- Maintain up-to-date knowledge of the product portfolio and post-sales processes.
- Manage post-sales tasks including order cancellations, claims, deliveries, and refunds with a customer-centric approach using CRM and other tools.
- Advanced level of English and native proficiency in French and Dutch.
- Strong communication skills and knowledge of sales techniques (cross-selling, objection handling, etc.).
- Customer-driven with a motivation to excel in sales.
- Achievement and target-oriented with IT knowledge and technical understanding.
- Minimum of 1 year of relevant experience.
- Strong interest in IT products and applications.
- Excellent customer care skills and the ability to effectively understand customer needs.
#Customer Service #Sales Representative #French Dutch Speaking #Barcelona Jobs #High Tech Industry #Career Opportunities #Join Our Team
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