Spain Job Openings
Paulig Group
Customer Service Specialist
Berga
FULL TIME
October 23, 2024
We are now seeking a Customer Service Specialist (temporally) to help us further building the future of food. You will be based in Berga, Spain and report to the Customer Service Team Lead. In this role you will have the opportunity to work to ensure the process of order management from receipt to invoicing.
- Handle customer orders, ensuring timely and accurate delivery with excellent service
- Coordinate information flow between internal and external customers, supplying the information needed to maintain and improve the Service Level.
- Be a link between customer and planning
- Create and handle Non Conformances (customer claims) and make sure the answer to the customer is sent complete and on-time.
- Closely collaborate and support other relevant Paulig teams, e.g. logistics, planning, finance, and sales.
- Continuously develop the processes and way of working to increase efficiency
- Intermediate administrative degree or higher
- Experience in customer service and logistics
- Advanced level Office knowledge
- Fluency in English on a professional level, both oral and written, any other language is a plus
We appreciate
- Service mindset, proactive, ability work in teams, flexibility, and resilience to change
- Experience in Microsoft AX is considered as advantage
- You will be a part of a passionate, international team working as visionaries of the food industry.
- At Paulig, everyone has a role to play in building a healthier, more sustainable food culture and enable the future of food.
More information and how to apply:
If you have any questions about the role or the recruitment process, please reach out to Customer Service Team Lead Cristina Cano.
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