Omega CRM Consulting is looking for a Digital Asset Management (DAM) Support Specialist that would like to collaborate with one of the top 15 global pharmaceutical companies.

We are looking for a Digital Asset Management (DAM) Support Specialist to manage the delivery of services related to a DAM system. As a DAM Librarian you will support DAM users in uploading assets, searching and retrieving existing assets, and delivering reports on DAM usage.
Responsibilities:

• Curate and manage asset collection.
• Support internal and external (e.g. creative agencies) users for effective use of the DAM system.
• Provide regular reports and evaluations of the asset collection and DAM usage.
• Support on-going development and improvement of the DAM system.

Capabilities:

• Must understand DAM platforms, regulatory requirements, and human information seeking behavior.
• Must be capable to assess the available resources and problem solve and respond efficiently to the demands from different users.
• Must be able to communicate professionally with a variety of users across a wide geographical distribution.
• Must be able to understand the culture and business functions in the assigned geographical areas.

Experience:

• Strong IT skills and knowledge of metadata, digital collection management, database management, and database search and retrieval; especially in a DAM system context.
• Experience in Incident Management roles.
• Excellent understanding of how DAM fits into a larger picture of a Go To Market approach.
• Demonstrated experience in a service-based profession.
• Previous experience as a Librarian in an international online environment is a plus.

Competencies:

• Excellent organizational skills; able to manage time priorities and demands.
• Able to work independently as well as in teams.
• Effective professional communication (in-person and virtual).

Minimum degree requirements:

• Bachelor's degree in library science, Master's preferred.
• Bachelor's degree in business, information science, computer science, or sociology are acceptable alternatives.
• Language Proficiency Rating equal or higher to CEF C1 (Common European Framework of Reference for Languages) in English (and German is a plus).

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us
Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #Omnichannel Experiences in fields such as #Customer Services, #e Commerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #Lifeand Sciences, #Manufacturing but also #Education, #Non Profit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #Together We Grow