Spain Job Openings
Recruit4Work S.L.
Dutch Customer Service
Barcelona
August 26, 2024
Want to take the next step and start this new adventure? Take a look at this job position!
Your role
For one of the biggest Energy suppliers in Belgium, we are looking for a Customer Service Agent who speaks either Flemish or Dutch with English.
In this job, you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, contracts and inquiries about invoices. Previous customer contact experience is not required but is appreciated. You must live in Barcelona or be willing to relocate in the short term.
Profile
- Are you the Inbound Contact Centre Agent we are looking for and do you have the following characteristics and/or qualities?
- You are service and result-oriented
- You are computer-savvy
- You can work and problem-solve independently with a good dose of analytical thinking
- You have the ability to empathize with your customer
- You are a good listener and have good communication skills
- You have a good command of Dutch or Flemish with the English language
- Hospitable, customer-friendly and helpful to the customer
- Flexibility and empathy are very important
- You are looking for a challenging long-term position
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal cards, transport cards and private insurance
- Free fruit and coffee
- Growth opportunities
Barcelona (Spain)
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